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Forum: IP Office Contact Center 07-18-2020, 04:20 AM
Replies: 1
Views: 1,688
Posted By amartin2010
hi, did you ever sort this? we have the same issue

hi, did you ever sort this? we have the same issue
Forum: IP Office Contact Center 07-18-2020, 04:19 AM
Replies: 0
Views: 498
Posted By amartin2010
IPOCC Overview Folder - Email

Hi
does anyone know if its is possible to restrict what topic emails an agent see's within the overview folder?
we are using this to queue emails, agents can then select however, the preference is...
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