Avaya Support Forums  

Go Back   Avaya Support Forums > Search Forums

Showing results 1 to 10 of 10
Search took 0.00 seconds.
Search: Posts Made By: fsharief60
Forum: Contact Center Applications 02-27-2013, 09:08 AM
Replies: 1
Views: 7,366
Posted By fsharief60
POM Campign calls disconnecting in the middle of call session

Hi

I have installed the POM Rel 2.5 on AAEP Rel 6.0.

On POM I have created a simple Application to play the announcement to customer after the call gets connected.

Results:

Calls are...
Forum: Contact Center Applications 01-11-2013, 07:25 PM
Replies: 1
Views: 9,491
Posted By fsharief60
Landing pad configurations

Hi

I am setting up the landing pad configuration, PABX type CS1000E AML, AACC AML, Session Manager & Experience portal.

I appreciate if some one can guide me how to setup it.

In my...
Forum: Contact Center Applications 01-11-2013, 01:58 AM
Replies: 0
Views: 7,554
Posted By fsharief60
Unable to Collect attached data in CCT RefClient

Hi

I recently installed below product lineup, all the components are working fine but facing a problem when I tried to transfer the call with attached data from Experience portal to RefClient, no...
Forum: IP Telephony and Convergence 03-09-2010, 03:53 AM
Replies: 3
Views: 23,455
Posted By fsharief60
Hi, Thanks for reply. When we...

Hi,


Thanks for reply.

When we entered the short code in result of this we hear a dial tone and not working.
Forum: IP Telephony and Convergence 03-08-2010, 09:02 PM
Replies: 1
Views: 17,373
Posted By fsharief60
Qurey Related to User Restrictions.

Hi,


Is there any option in CM to restrict the outward dialing on basis of time. Means can we restrict the user to do only 1 hour or 2 hour outward calls.

Thanks in advance.
Forum: IP Telephony and Convergence 03-02-2010, 03:36 AM
Replies: 7
Views: 43,376
Posted By fsharief60
Thanks. Now it is working.

Thanks.


Now it is working.
Forum: IP Telephony and Convergence 03-02-2010, 03:34 AM
Replies: 3
Views: 23,455
Posted By fsharief60
FAC are not working .

Hi,


User facilities features like call forwarding, conferencing, call park, automatic callback & etc. are working when I configured the button on Digital sets for these features. With digital...
Forum: IP Telephony and Convergence 02-19-2010, 10:57 AM
Replies: 7
Views: 43,376
Posted By fsharief60
Thanks for your support. one more thing I...

Thanks for your support.

one more thing I like like to add in my previous post that we are taking PRI from Alcatel 4400 exchange does it create the problem?

Can anyone else help me on this...
Forum: IP Telephony and Convergence 02-19-2010, 03:48 AM
Replies: 7
Views: 43,376
Posted By fsharief60
Yes i have read the documents. Can you...

Yes i have read the documents.

Can you please guide me the procedure for station COR.

As I understand it is similar as for trunk, only we need to modify COR of Station then set Use Trunk COR...
Forum: IP Telephony and Convergence 02-19-2010, 02:45 AM
Replies: 7
Views: 43,376
Posted By fsharief60
Automatic call disconnect.

How to administer the maximum call time on trunk, means the trunk should disconnect the call automatically after administrated time.

I have set the Outgoing Trunk Disconnect timer = 8 min in COR...
Showing results 1 to 10 of 10

 
Forum Jump

All times are GMT -7. The time now is 11:41 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.