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Search: Posts Made By: hussa89
Forum: Small and Medium Business Communications 03-19-2018, 02:29 PM
Replies: 1
Views: 2,646
Posted By hussa89
SIP Trunk Caller ID issue

Avaya IP Office is connected with 3rd party call center application through SIP trunk.
On 3rd party Agent screen it is showing Avaya IP Office IP not the caller ID of PRI Trunk. Find below System...
Forum: Small and Medium Business Communications 03-19-2018, 12:03 AM
Replies: 4
Views: 3,554
Posted By hussa89
IPO SCN Trunk is UP but showing DOWN

Hi All
Customer have TWO Avaya IPO 500v2 Control Unit

IPO 500 Control Unit release 9.1.6
IPO 500 Control Unit release 9.0.5

SCN Trunk is up and working but other side extension are not...
Forum: Small and Medium Business Communications 02-06-2018, 12:45 AM
Replies: 0
Views: 1,388
Posted By hussa89
IPO SE and IPO NTP Server Configuration

Customer configure Windows Server as NTP and customer have Avaya IPO SE with 5 control Unit in different geographical locations.




Customer want to configure two NTP Server IP's for...
Forum: IP Office Contact Center 12-22-2017, 11:04 PM
Replies: 2
Views: 1,347
Posted By hussa89
No connection to reporting generator Server

Hi All
Customer have Avaya IPOCC release 9.1.9. I am able to edit and generate reports directly from IPOCC server. While I am trying to generate reports from Supervisor PC i am getting error no...
Forum: IP Office Contact Center 12-13-2017, 10:16 PM
Replies: 1
Views: 1,014
Posted By hussa89
IPOCC Change Topic Name

Hi Everyone
Is it possible to change TOPIC name in Avaya IPOCC, If yes then how?. Customer have Avaya IPOCC release 9.1.9.
Forum: Small and Medium Business Communications 11-13-2016, 01:32 AM
Replies: 2
Views: 4,319
Posted By hussa89
Avaya IPO 500v2 Site A and Site B SIP trunk issue

Hi All
I am trying to connect Two Avaya IP office 500v2 Control Unit through SIP trunk. Avaya IP office release at Site A is 7.0 (36) and at Site B is 9.1.600.153. SIP trunk is idle on release Site...
Forum: IP Office Contact Center 03-26-2016, 04:55 AM
Replies: 3
Views: 3,039
Posted By hussa89
IPOCC Upgrade to v9.1.6

hi all I need to upgrade existing IPOCC 9.1.x to IPOCC V9.1.6. I have few questions related to upgrade process

how do Supervisor and Agents login through google CHROME web browser because...
Showing results 1 to 7 of 7

 
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