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Search: Posts Made By: ahmed1
Forum: Avaya Aura & Unified Communications 11-28-2012, 05:28 AM
Replies: 1
Views: 9,088
Posted By ahmed1
Hi Cantella, Your query is not clear as to...

Hi Cantella,

Your query is not clear as to what you are looking for. However, I suggest you to go through the below document if this helps:
...
Forum: Avaya Aura & Unified Communications 11-28-2012, 04:44 AM
Replies: 3
Views: 11,142
Posted By ahmed1
SM, SMGR licenses

Hi jmppprd,

The license files would be generated by the PLDS and licensing team in Avaya when a purchase order is made for SM, SMGR, SBC etc.
Once the product / servers is delivered, the BP or...
Forum: Avaya Aura & Unified Communications 08-03-2011, 10:00 AM
Replies: 1
Views: 13,998
Posted By ahmed1
Hi azapatero, In SMGR 5.2, the logs viewer...

Hi azapatero,

In SMGR 5.2, the logs viewer is available in Monitoring --> Logging link as you have mentioned.
Ideally this should show the logs on high level regarding any critical errors. If...
Forum: Avaya Aura & Unified Communications 08-03-2011, 03:12 AM
Replies: 4
Views: 28,858
Posted By ahmed1
LDAP AD setup

Hi Roger,

Please refer to the below link for information on integrating with LDAP AD:

https://support.avaya.com/css/P8/documents/100145665

Thanks.
Regards,

Sabir,
Forum: IP Telephony and Convergence 06-19-2011, 01:12 AM
Replies: 6
Views: 28,512
Posted By ahmed1
MWI issue

Hi,

I understand that you have SIP phones registering to Session Manager and also have CM working as a Feature Server.
Firstly, I think your SIP phone is not subscribing to the...
Forum: IP Telephony and Convergence 05-04-2011, 06:28 AM
Replies: 1
Views: 16,596
Posted By ahmed1
Hi Sbordia, Can you try restarting the...

Hi Sbordia,

Can you try restarting the jboss service in the System Manager:
service jboss restart

If the issue does not resolve after a successful restart, please raise a case with Avaya...
Forum: Avaya Aura & Unified Communications 04-25-2011, 03:10 AM
Replies: 2
Views: 18,198
Posted By ahmed1
Clearing Alarms

At present, the alarms can be acknowledged and cleared in sets of 100. This is a limitation in System Manager but at the same time, its a cautious decision. Deleting all alarms at the same time may...
Forum: IP Telephony and Convergence 04-13-2011, 02:59 AM
Replies: 1
Views: 17,055
Posted By ahmed1
Hi SF, Restart Utility Server: Login...

Hi SF,

Restart Utility Server:

Login to Dom0 as root, and run:

#xm list
This gives you a list of Domain on the System Platform.

xm reboot <domain name>
Forum: Avaya Aura & Unified Communications 04-05-2011, 03:36 AM
Replies: 2
Views: 16,686
Posted By ahmed1
System Platform CM rebooting

Hi,

Login to Dom0 through CLI (putty) as root. Run "xm list" to check the VM status of CM. You can restart the CM virtual machine by running the following command, check if this resolves the...
Forum: Avaya Aura & Unified Communications 04-05-2011, 03:27 AM
Replies: 2
Views: 17,745
Posted By ahmed1
NIC Bonding for SP MBT

Hi rgrasz,

Open the System Platform Webconsole --> Server Management --> Network Configuration page.

Under Bonding Interface, Create a NIC Bond (Bond0) with

Mode: Active/Backup,
Slave...
Forum: Avaya Aura & Unified Communications 03-28-2011, 06:56 AM
Replies: 4
Views: 32,422
Posted By ahmed1
SMGR SM 6.1 and CM

Hi Gary,

Please find my answers below for your queries:


Should SM be added under Inventory / Elements? If so, should I add the Management Interface or Security Module IP Address? Also,...
Forum: Avaya Aura & Unified Communications 02-22-2011, 01:13 AM
Replies: 1
Views: 17,016
Posted By ahmed1
Hi audetd, From your query text - "I have...

Hi audetd,

From your query text - "I have System Platform 1.1.1.x with CM5.2.1, AES, SIP on a s8800 server"
I am assuming that you are using MBT 5.2.1.3.6 on S8800 server in the main location....
Forum: Avaya Aura & Unified Communications 02-16-2011, 04:27 AM
Replies: 2
Views: 29,521
Posted By ahmed1
What is the Type of extension you are using: ...

What is the Type of extension you are using:

Pure SIP (or)
SIP phone with CM features ( SIP phone with optim station on CM)

For Pure SIP - after creating a User on System Manager (without...
Forum: Avaya Aura & Unified Communications 02-16-2011, 04:15 AM
Replies: 2
Views: 16,389
Posted By ahmed1
Session Manager Interface

Session Manager has two interfaces:

Management Interface (communication with SMGR): eth0
SM100 (Asset) Interface for SIP traffic: eth2

eth1 interface is used as Services port to connect you...
Forum: Contact Center Applications 12-24-2010, 03:19 AM
Replies: 3
Views: 16,454
Posted By ahmed1
If the issue still does not get fixed or is too...

If the issue still does not get fixed or is too complicated then please raise a Ticket with Avaya Tier 3 Support
Forum: Contact Center Applications 12-24-2010, 03:16 AM
Replies: 3
Views: 16,454
Posted By ahmed1
POM Strategy

Hi,

AvayaAgent application can only be used under Call Node. This is used to make outbound calls.
You must have the following parameters enabled / configured under the Call node:
<action...
Forum: Avaya Aura & Unified Communications 11-02-2010, 06:02 AM
Replies: 1
Views: 17,949
Posted By ahmed1
internal error has occurred in the service

Looking at the description of the issue, its not clear, as to what could be the issue. I think there could be a data curruption in your System Manager Postgresql database.
Can you do the following...
Showing results 1 to 17 of 17

 
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