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Forum: Small and Medium Business Communications 10-03-2010, 08:14 PM
Replies: 5
Views: 27,047
Posted By kajenvmv
Hi Wkirk, We are using VMPRO as well but...

Hi Wkirk,

We are using VMPRO as well but when we purchase Advanced edition , its includes preferred edition .

For PSTN we are using E1 PRI card and SIP. So, we need to purchase the E1 PRI card...
Forum: Small and Medium Business Communications 09-30-2010, 09:42 PM
Replies: 5
Views: 27,047
Posted By kajenvmv
Hi Wkirk, Thank you for your response. After...

Hi Wkirk,

Thank you for your response. After going through the links you provide , I have a small idea about the licenses we need for backup system. Can you correct me,if something missing below?...
Forum: Small and Medium Business Communications 09-29-2010, 10:44 PM
Replies: 5
Views: 27,047
Posted By kajenvmv
IP office additional clarifications.

Hi,

We are close to finish a deal with one of our customer, I need some additional information about IP office, Can you guys clarify this doubts ??


1 .Can we support a high availability...
Forum: Small and Medium Business Communications 08-26-2010, 01:52 AM
Replies: 7
Views: 25,559
Posted By kajenvmv
Hi wrightc, Thank you for your suggestion. ...

Hi wrightc,

Thank you for your suggestion.

But Aura solution makes big price variation for a small/Medium contact center prospective. Avaya should consider this.
Forum: Small and Medium Business Communications 08-25-2010, 01:26 AM
Replies: 7
Views: 25,559
Posted By kajenvmv
IP office and contact center design

Hi,

Our customer needs some requirements, I need a suitable design to quote them.
1. Contact center with 50 agent and 5 supervisors
2. All the phones should be soft phones.
3. Call recording...
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