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Search: Posts Made By: richardowallot
Forum: Avaya Aura & Unified Communications 02-24-2012, 12:28 PM
Replies: 3
Views: 15,707
Posted By richardowallot
Nothing our customers have mentioned to date.

Nothing our customers have mentioned to date.
Forum: Avaya Aura & Unified Communications 02-24-2012, 12:27 PM
Replies: 5
Views: 18,671
Posted By richardowallot
It is very easy to "blow" an alaog MoH port. It...

It is very easy to "blow" an alaog MoH port. It would still work for a trunk or station but not MoH. Try a different port and make sure your source is not too hot.
Forum: Avaya Aura & Unified Communications 02-24-2012, 12:23 PM
Replies: 0
Views: 13,842
Posted By richardowallot
CM 5.2.1 and Audiocodes MP114 - SIP "REFER" Message

Folks

I'm sending calls to CM via SES from an Audiocodes MP114 FXO. We have the calls working great outbound - audio path and all.

On the incoming calls that terminate to a VDN, the...
Forum: IP Telephony and Convergence 02-24-2012, 12:22 PM
Replies: 1
Views: 15,221
Posted By richardowallot
CM 5.2.1 and Audiocodes MP114 - SIP "REFER" Message

Folks

I'm sending calls to CM via SES from an Audiocodes MP114 FXO. We have the calls working great outbound - audio path and all.

On the incoming calls that terminate to a VDN, the...
Forum: Contact Center Applications 12-20-2011, 09:36 AM
Replies: 12
Views: 30,993
Posted By richardowallot
FYI, As of 12/9 SP5 and SP5 patches are available.

FYI, As of 12/9 SP5 and SP5 patches are available.
Forum: Contact Center Applications 12-20-2011, 09:35 AM
Replies: 12
Views: 30,993
Posted By richardowallot
That's great news! Thanks bbin.

That's great news! Thanks bbin.
Forum: Contact Center Applications 12-20-2011, 06:44 AM
Replies: 12
Views: 30,993
Posted By richardowallot
Email address to sent host ID to is...

Email address to sent host ID to is LicenseKeyReq@avaya.com - request licesne file for AACC.
Forum: Contact Center Applications 11-28-2011, 09:17 AM
Replies: 12
Views: 30,993
Posted By richardowallot
Yes, when you create the license in PLDS, there...

Yes, when you create the license in PLDS, there is a special note to send an email to plds with the host ID. They will in turn, in about 10 days send to the proper .lic file. Though the documentation...
Forum: Contact Center Applications 11-01-2011, 10:19 AM
Replies: 12
Views: 30,993
Posted By richardowallot
AACC New Install and WebLM

Folks

I'm installing a new 6.2 AACC. The docs reference both the .lic and the .xml license files. It is clear what to do with the .lic file - if you could get a .lic file. There are references as...
Showing results 1 to 9 of 9

 
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