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Search: Posts Made By: kruegerb
Forum: IP Office Contact Center 06-23-2015, 11:29 PM
Replies: 8
Views: 5,774
Posted By kruegerb
yes. please try the new IVR script, in the other...

yes. please try the new IVR script, in the other thread I have attached the actual version, there are some improvements
Forum: IP Office Contact Center 06-22-2015, 11:35 PM
Replies: 8
Views: 5,774
Posted By kruegerb
@bennylu: avoid multiple calling 1. Agent has...

@bennylu: avoid multiple calling
1. Agent has to qualify call job with RPC, than ghe call is marked as ended
2. In case agent will not qualify explicitly, configure in the dial parameters for...
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