Forum: IP Office Contact Center
10-17-2016, 03:20 AM
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Replies: 2
Views: 2,648
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Forum: IP Office Contact Center
09-26-2016, 11:55 PM
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Replies: 1
Views: 1,972
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Forum: IP Office Contact Center
09-26-2016, 11:48 PM
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Replies: 5
Views: 4,381
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Forum: IP Office Contact Center
09-08-2016, 01:11 AM
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Replies: 9
Views: 3,282
We haven't came across windows 10 issues,
...
We haven't came across windows 10 issues,
Do you see this issue on all other client machines, or only on this specific machine.
Can you please check connectivity using IP address and name of...
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Forum: IP Office Contact Center
09-07-2016, 03:35 AM
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Replies: 9
Views: 3,282
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Forum: IP Office Contact Center
09-06-2016, 03:23 AM
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Replies: 9
Views: 3,282
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Forum: IP Office Contact Center
08-09-2016, 01:26 AM
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Replies: 3
Views: 1,935
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Forum: IP Office Contact Center
08-04-2016, 01:22 AM
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Replies: 5
Views: 2,795
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Forum: IP Office Contact Center
07-19-2016, 11:36 PM
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Replies: 2
Views: 1,973
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Forum: IP Office Contact Center
07-12-2016, 11:47 PM
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Replies: 1
Views: 1,740
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Forum: IP Office Contact Center
07-07-2016, 03:27 AM
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Replies: 15
Views: 10,169
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Forum: IP Office Contact Center
07-06-2016, 06:54 AM
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Replies: 15
Views: 10,169
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Forum: IP Office Contact Center
07-06-2016, 02:46 AM
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Replies: 15
Views: 10,169
In TTrace, for IPO Sync Service please enable...
In TTrace, for IPO Sync Service please enable ISS_DB* flags. That will give more verbose logs.
In the Sync Service logs you can check for something like "SMAClientConnector.onMessage() Received...
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Forum: IP Office Contact Center
07-06-2016, 01:12 AM
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Replies: 15
Views: 10,169
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Forum: IP Office Contact Center
06-29-2016, 01:04 AM
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Replies: 1
Views: 1,493
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Forum: IP Office Contact Center
05-25-2016, 05:28 AM
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Replies: 11
Views: 3,680
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Forum: IP Office Contact Center
05-25-2016, 05:16 AM
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Replies: 11
Views: 3,680
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Forum: IP Office Contact Center
05-25-2016, 05:01 AM
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Replies: 11
Views: 3,680
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Forum: IP Office Contact Center
05-24-2016, 11:26 PM
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Replies: 11
Views: 3,680
Can you please post the chat taskserver and...
Can you please post the chat taskserver and webchatdialog log files.
Anonymous support from there should be there from XMPP server.
The below is NOT needed, but you can give it a try.
Create...
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Forum: IP Office Contact Center
05-13-2016, 12:28 AM
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Replies: 1
Views: 1,811
Some windows applications(lync) allow to play...
Some windows applications(lync) allow to play alerts on events.
Unfortunately IPOCC UI does not provides that functionality.
If you can raise a enhancement request for that, that would be great.
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Forum: IP Office Contact Center
05-03-2016, 03:02 AM
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Replies: 5
Views: 5,018
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Forum: IP Office Contact Center
03-23-2016, 03:48 AM
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Replies: 5
Views: 4,391
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Forum: IP Office Contact Center
03-17-2016, 08:07 AM
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Replies: 5
Views: 2,188
Screen pop will happen only if the call is...
Screen pop will happen only if the call is external. I am assuming this is an external incoming call.
I am assuming Softphone layout is done.
Can you please provide console output ? (you can get...
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Forum: IP Office Contact Center
03-17-2016, 02:47 AM
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Replies: 5
Views: 2,188
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Forum: IP Office Contact Center
03-17-2016, 12:49 AM
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Replies: 5
Views: 2,188
Trying to understand the issue.
-> In normal...
Trying to understand the issue.
-> In normal case, when you are getting a call, screen pop is happening.
-> But when you do off-hook, and then try to receive a call, the screen pop doesn't...
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