Avaya Support Forums  

Go Back   Avaya Support Forums > Search Forums

Showing results 1 to 25 of 56
Search took 0.01 seconds.
Search: Posts Made By: rime
Forum: IP Telephony and Convergence 11-12-2018, 04:35 AM
Replies: 0
Views: 1,119
Posted By rime
Question Attendant vectoring: timeout with no answer from attendant

For a call queued to a single attendant, how do I achieve that the call stops ringing the One-X Attendant after a timeout and overflows to an alternate destination if the user forgot to switch to...
Forum: IP Telephony and Convergence 11-12-2018, 03:58 AM
Replies: 0
Views: 1,461
Posted By rime
Red face "goto-cover" button administered for an attendant

It is possible to administer a "goto-cover" button for an attendant. But where can the coverage path be configured?
Forum: Contact Center Applications 01-22-2018, 10:09 AM
Replies: 0
Views: 2,115
Posted By rime
One-X Agent LDAP directory search: custom field for searching for the user's extensio

One-X Agent directory integration over LDAP: does it allow to map custom ActiveDirectory fields like "ipPhone" like One-X Communicator does? How do we display the internal extension of a user...
Forum: Contact Center Applications 01-22-2018, 10:03 AM
Replies: 0
Views: 1,136
Posted By rime
ACD call to ring an IP phone and a DECT phone in parallel

An Avaya IP DECT terminal ( XMOBILE) is bridged onto the station of a call center agent. The DECT rings in parallel with the IP phone when I call the extension, it also rings in parallel when I ring...
Forum: Telephones, Adjuncts, and Adapters 10-16-2016, 01:41 PM
Replies: 0
Views: 4,887
Posted By rime
Question One-X Attendant connected to CM: conference calls

How does the One-X Attendant user exactly place a conference call? Does it require any specific button besides "Split" and if not, how do we use "Split"? Thanks in advance!
Forum: Avaya Aura & Unified Communications 04-27-2016, 09:30 AM
Replies: 0
Views: 3,051
Posted By rime
migration of embedded 6.0.1 CM with CMM to virtual

We are considering the migration to VMware of a 6.0.1 CM running on System Platform together with CMM on an S8300D processor.
The CMM doc for OVA...
Forum: Avaya Aura & Unified Communications 11-03-2014, 03:06 AM
Replies: 0
Views: 5,699
Posted By rime
One-X Attendant: automatic telephone directory refresh

What is the best option to automatically refresh the One-X Attendant ACM directory?
The documented way is: configure Avaya Site Administration on a Windows PC to do a periodic, automatic export of...
Forum: Avaya Aura & Unified Communications 11-03-2014, 03:00 AM
Replies: 2
Views: 6,120
Posted By rime
G450/G430: analog endpoint issues with Media Gateways delivered in autumn 2014

We have had issues with recently (autumn 2014) delivered Media Gateways which have more DSPs (MP120). We had initially downgraded them to match other Media Gateways in the system but calls involving...
Forum: Avaya Aura & Unified Communications 09-29-2014, 09:33 AM
Replies: 1
Views: 3,785
Posted By rime
traceSM: understanding T: F: P: U: fields

When traceSM is running and displays message headers between entities, I can guess the meaning of the T: and F: fields, but what do U: and P: mean exactly ?


17:04:36.323 | |<--INVITE--| ...
Forum: IP Telephony and Convergence 08-07-2014, 05:55 AM
Replies: 3
Views: 41,373
Posted By rime
GRIP 4000 and calling party number manipulation for tandem calls

And recently there was a communication from Avaya that the GRIP feature 4000 would allow manipulation of calling party number based on the "type of number" and "numbering plan" fields present in the...
Forum: IP Telephony and Convergence 05-20-2014, 05:37 AM
Replies: 5
Views: 11,483
Posted By rime
timers for Survivable Core environment

Our design was proven with a disaster recovery test that showed almost all phones (except 3 of them) and all Media gateways registering at the survivable core within 8 minutes of deactivating the...
Forum: Avaya Aura & Unified Communications 05-20-2014, 03:56 AM
Replies: 1
Views: 3,660
Posted By rime
ACM: display messages on phones in Spanish and French

On an ACM system where Unicode is not used, display messages are available in English, French, Spanish and "user-defined". It is possible to show the translations for the "user-defined" display...
Forum: Avaya Aura & Unified Communications 05-05-2014, 04:13 AM
Replies: 2
Views: 8,803
Posted By rime
Source Port/Destination Port for SIP messages

In the trace shown, both endpoints are Session Manager systems, of different enterprises, interconnected by a SIP trunk. So it is the Session Managers which decide to use port 0 to initiate a...
Forum: Avaya Aura & Unified Communications 04-30-2014, 03:25 AM
Replies: 2
Views: 8,803
Posted By rime
Source Port/Destination Port for SIP messages

When tracing on a Session Manager (putty as "cust" to the security module IP address, then run traceSM, filter on the IP address of the peer with "-i <ip address>"), I see that the Session Manager...
Forum: IP Telephony and Convergence 03-14-2014, 03:52 AM
Replies: 5
Views: 11,483
Posted By rime
timers for Survivable Core environment

Thank you for this. We have only H.248 Media Gateways, so the transition point is set to 1 at all sites and the MGC list of all Media Gateways at remote sites contains the Survivable Core's address...
Forum: IP Telephony and Convergence 03-10-2014, 02:37 AM
Replies: 5
Views: 11,483
Posted By rime
timers for Survivable Core environment

In an Processor Ethernet architecture with a primary data center hosting Avaya Aura ACM main, a secondary data center hosting Avaya Aura ACM Survivable Core, is there a recommendation about how to...
Forum: IP Telephony and Convergence 12-18-2013, 03:40 AM
Replies: 0
Views: 7,834
Posted By rime
Bad voice quality on 4610 and 9608 with G.729 codec for H.323 trunk calls

The quality for internal, intersite calls over the WAN using G.729A codec is good (considering that G.729A is compressing the voice), indicating that the local WAN connection is not the issue. We...
Forum: IP Telephony and Convergence 11-25-2013, 03:44 AM
Replies: 5
Views: 8,903
Posted By rime
Site without gateway: WAN bandwidth during transfer

When I execute a transfer on an IP phone at a very small site without Media Gateway, is there just one incoming RTP flow in progress during the whole transaction or is there a point when 2 incoming...
Forum: IP Telephony and Convergence 10-02-2013, 08:28 AM
Replies: 4
Views: 13,043
Posted By rime
how to recognize "Enterprise Edition" from "Standard Edition"

I don't understand the answer. :confused:
Forum: Avaya Aura & Unified Communications 09-26-2013, 09:22 AM
Replies: 1
Views: 11,317
Posted By rime
One-X Attendant call history

It is configurable per user to a maximum of 500 entries. The call history is kept when the user logs out and exits One-X Attendant. It is visible again after login, independently of the date.
Forum: Avaya Aura & Unified Communications 09-25-2013, 10:23 AM
Replies: 1
Views: 11,317
Posted By rime
One-X Attendant: how long is the call history?

How many calls are kept in the call history of One-X Attendant?
Is it limited by quantity of calls or by duration?
Is the call history wiped out after log out?
Thanks in advance and greetings
Forum: Avaya Aura & Unified Communications 09-25-2013, 09:54 AM
Replies: 0
Views: 9,883
Posted By rime
One-X Attendant: can the call history be exported to a file?

Our customer would like to export the call history which is visible on One-X Attendant into a file on the PC. Is this possible?
Forum: IP Telephony and Convergence 09-25-2013, 01:49 AM
Replies: 4
Views: 13,043
Posted By rime
How to recognize "standard edition" from "enterprise edition" on existing ACM ?

How do I find out if an Avaya system (ACM 4 or 5) has "standard edition" licenses or "enterprise edition" licenses, using Avaya Site Administration and web administrative access?
Forum: Avaya Aura & Unified Communications 09-16-2013, 04:08 AM
Replies: 0
Views: 11,323
Posted By rime
"One-X Attendant": dial from call history

If someone has experience configuring a "One-X Attendant" for Germany (or for another country with a variable length numbering plan), I am interested because for my customer, dialling from call...
Forum: Avaya Aura & Unified Communications 08-29-2013, 02:54 AM
Replies: 0
Views: 9,990
Posted By rime
"One-X Attendant" slow to come out of "Pos-Busy" state

It takes long minutes (about 10 :eek: according to the user on site) for One-X Attendant 4.03 on ACM R016x.02.0.823.0 to start accepting calls after the user switches from "Pos-Busy" to available...
Showing results 1 to 25 of 56

 
Forum Jump

All times are GMT -7. The time now is 10:43 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.