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Forum: Contact Center Applications 07-13-2011, 12:59 AM
Replies: 6
Views: 26,655
Posted By mabbas
Support Engineer

let me know if this fixes the problem, if the problem exits kindly share more details of the same.
Forum: Contact Center Applications 07-13-2011, 12:57 AM
Replies: 6
Views: 26,655
Posted By mabbas
Support Engineer

Edit following files as per your site specifics:

1.Create_database_sql
Edit location of data01.mdf and trans01.mdf as highlighted below to reflect the locations you set in previous, don’t forget...
Forum: Contact Center Applications 07-13-2011, 12:56 AM
Replies: 6
Views: 26,655
Posted By mabbas
Support Engineer

I have copied the QM 10 Install flow for your reference, not sure why you would want to roll back without installing QM in the first place.
Pre-Installation Requirements
· Before beginning...
Forum: Contact Center Applications 10-04-2010, 10:15 PM
Replies: 5
Views: 21,129
Posted By mabbas
SP for AES 5.2.2

SP 6.0.1.0.5 is a preferred version for AES 5.2.2, you will first want to be sure of SP Version as well.
Forum: Contact Center Applications 10-04-2010, 10:10 PM
Replies: 14
Views: 39,351
Posted By mabbas
Cscm 7.8

You will need to have the CSCM patch with dmcc.jar file to fix it. It is a known issue.
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