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Search: Posts Made By: keati1
Forum: IP Telephony and Convergence 02-10-2016, 06:14 AM
Replies: 2
Views: 3,612
Posted By keati1
Sorry that I have not closed this. Actually, the...

Sorry that I have not closed this. Actually, the Call Attendant license is created using the MAC address. I had to contact the company that sold us the appliance, and they created a new license....
Forum: Small and Medium Business Communications 11-06-2015, 08:33 AM
Replies: 2
Views: 3,423
Posted By keati1
I was checking to see what the PBX should be in...

I was checking to see what the PBX should be in my Dialogic card setup. I have this morning found out it is Lucent 2 wire. Thanks for your time.
Forum: Small and Medium Business Communications 11-02-2015, 01:23 PM
Replies: 2
Views: 3,423
Posted By keati1
Who makes the Avaya PBX?

How can I find out who made my Avaya PBX? I am trying to configure a Dialogic card, and need to know which one it is. Is it something simple like look at the actual device, or is there a command that...
Forum: IP Telephony and Convergence 10-29-2015, 04:11 AM
Replies: 2
Views: 3,612
Posted By keati1
Call Attendant license linked to MAC address

Hello

I have heard that the Call Attendant license on it's server is linked to the MAC address of the NIC it uses. The motherboard which our Call Attendant runs on needs to be replaced. How do I...
Forum: IP Telephony and Convergence 10-20-2015, 11:48 AM
Replies: 1
Views: 3,408
Posted By keati1
Changed Exchange IP

Hello

We just changed from one type of firewall to Barracuda, but the CallAttendant is still trying to reach the Exchange server through the old firewall. Where in CallAttendant do I make the...
Forum: Telephones, Adjuncts, and Adapters 09-04-2015, 08:06 AM
Replies: 2
Views: 5,306
Posted By keati1
Avaya 4690 issue

Hello

I have a Avaya 4690 IP phone, that sporadically when you call someone, they can hear you but you cannot hear the receiving party. Is this a hardware problem or firmware?

Thanks
Forum: Avaya Aura & Unified Communications 08-21-2015, 11:20 AM
Replies: 12
Views: 9,053
Posted By keati1
Found it, thanks alot. How do I close a ticket?

Found it, thanks alot. How do I close a ticket?
Forum: Avaya Aura & Unified Communications 08-21-2015, 09:26 AM
Replies: 12
Views: 9,053
Posted By keati1
Yes, I can do the display station 1604. Is there...

Yes, I can do the display station 1604. Is there something in there I need to find?
Forum: Avaya Aura & Unified Communications 08-21-2015, 08:37 AM
Replies: 12
Views: 9,053
Posted By keati1
The 1-877 number is connected to the 1604...

The 1-877 number is connected to the 1604 extension, it rings through to that number.
Forum: Avaya Aura & Unified Communications 08-21-2015, 08:23 AM
Replies: 12
Views: 9,053
Posted By keati1
That gives me the following: Used By ...

That gives me the following:

Used By
Station Station Extension 1604 Emergency Loc Ext

Is there anything that would show the number being shared with another number?
Forum: Avaya Aura & Unified Communications 08-20-2015, 04:08 PM
Replies: 12
Views: 9,053
Posted By keati1
I'll give it a try

I'll give it a try
Forum: Avaya Aura & Unified Communications 08-20-2015, 02:45 PM
Replies: 12
Views: 9,053
Posted By keati1
I can do the list station, but my version just...

I can do the list station, but my version just gives a gray field with the information in it. I cannot right click on anything. What do I do next. I have version 3.1.13.

Thanks
Forum: Avaya Aura & Unified Communications 08-19-2015, 11:37 AM
Replies: 1
Views: 3,418
Posted By keati1
I figured it out. Just go to Coverage Answer...

I figured it out. Just go to Coverage Answer Group, and make the change.
Forum: Avaya Aura & Unified Communications 08-19-2015, 11:36 AM
Replies: 12
Views: 9,053
Posted By keati1
Link an external phone number to an internal number

Hello

I am running Avaya Site Adminstrator, and I was wondering where I would look to see how an external number (i.e. 1-877-xxx-xxxx) would be connected or linked to an internal phone number or...
Forum: Avaya Aura & Unified Communications 08-18-2015, 09:12 AM
Replies: 1
Views: 3,418
Posted By keati1
Add user to Trunk group

Hello

I have just taken over a network, and they have a box on the front door that when you push the button rings several phones inside. There is a trunk group that corresponds with the name that...
Forum: Telephones, Adjuncts, and Adapters 07-21-2015, 06:51 AM
Replies: 1
Views: 4,147
Posted By keati1
Remove name from dial by name

Hello

I have several names in my ASA that still respond when Dial by Name is used. Is there a way to turn this off for the person? I am using ASA 3.1.13. I have tried a "1" before the name, but no...
Forum: Telephones, Adjuncts, and Adapters 07-20-2015, 03:15 PM
Replies: 4
Views: 7,062
Posted By keati1
I cannot ping the PBX from a PC connected to the...

I cannot ping the PBX from a PC connected to the Netgear ProSafe VPN FVS114, which is what the phone is connected to. I did give the CallSr the PBX IP. I have used the same configuration on another...
Forum: IP Telephony and Convergence 07-20-2015, 02:49 PM
Replies: 1
Views: 3,777
Posted By keati1
Avaya 4610SW VPN issue

Hello

I am having an issue with one IP address while trying to connect through a VPN tunnel. I have 8 phones that work just fine. Number 9 is giving me issues that I do not understand. When the...
Forum: Telephones, Adjuncts, and Adapters 07-20-2015, 08:22 AM
Replies: 1
Views: 4,848
Posted By keati1
Hide the name

Hello

Is there a way in Avaya Site Administrator that I can hide a name associated with a phone number? I have several numbers that I do not wish to delete, but they still have the name of the...
Forum: Telephones, Adjuncts, and Adapters 07-15-2015, 08:43 AM
Replies: 4
Views: 7,062
Posted By keati1
Reply

I have put in a static IP addresses for the phone, CallSv, CallSvPort, Router and FileSv. When I hook the phone up to the Netgear VPN Prosafe router, it goes through to make a connection, and at the...
Forum: Telephones, Adjuncts, and Adapters 07-07-2015, 06:05 AM
Replies: 4
Views: 7,062
Posted By keati1
Connecting Avaya phone using VPN tunnel

Hello
I have taken over a network admin position and I am trying to setup a Avaya phone connection using a VPN tunnel. I have a 4610 SW IP phone hooked to a Netgear FVS114 Prosafe VPN Firewall, and...
Showing results 1 to 21 of 21

 
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