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Forum: Contact Center Applications 05-13-2015, 12:36 AM
Replies: 1
Views: 2,929
Posted By mtaneja
Hi Asheej, Thanks for your query. From...

Hi Asheej,

Thanks for your query.

From the query it looks to be for Contact Center Elite with CM 6.0, however the heading says BCMRD. Could you please confirm?
Accordingly I'll be in a...
Forum: Contact Center Applications 03-03-2014, 01:17 AM
Replies: 3
Views: 6,330
Posted By mtaneja
Hi Jess, To my understanding it is 10...

Hi Jess,

To my understanding it is 10 seconds as refresh rate for real time reports. But this may vary depending on the network speed.
Downloading of historical data takes precedence over the...
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