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Forum: Avaya Aura & Unified Communications 08-16-2017, 05:40 AM
Replies: 3
Views: 5,449
Posted By tomfarrell
PAI, From or Diversion Header ?

Hello,
We are having problems completing calls to 8YY toll free numbers when routing thru a vector to ATT’s SIP service IP Flex

1. Public caller dials 483-4400

2. 483-4400 is a vdn that...
Forum: IP Telephony and Convergence 11-12-2013, 09:03 AM
Replies: 10
Views: 27,894
Posted By tomfarrell
@huttonj Thank you. I will try this and...

@huttonj

Thank you. I will try this and reply back.
Forum: IP Telephony and Convergence 11-07-2013, 08:51 AM
Replies: 10
Views: 27,894
Posted By tomfarrell
ATT has replied that they cannot block incoming...

ATT has replied that they cannot block incoming call based on ani on their PRI trunks.

Anyone have an idea how to do it using the Avaya cm ?
Forum: IP Telephony and Convergence 11-07-2013, 08:42 AM
Replies: 5
Views: 35,097
Posted By tomfarrell
The boss has decided to go with pagerduty.com at...

The boss has decided to go with pagerduty.com at about $18 monthly

The website is a bit clunky but it might fit our needs.

We shall see.

Edit:
Slight correction.
He is using Google...
Forum: IP Telephony and Convergence 11-05-2013, 12:26 PM
Replies: 10
Views: 27,894
Posted By tomfarrell
Nusiance caller

I work for a city government and we are having a little trouble with some nusiance calls from one of our citizens.
The caller is dialing random numbers in city government and venting his...
Forum: IP Telephony and Convergence 09-30-2013, 08:01 AM
Replies: 5
Views: 35,097
Posted By tomfarrell
@mittas 'There is no way to send caller id of...

@mittas
'There is no way to send caller id of original caller to the cell through call forwarding'

Mittas, that is exactly what is happening. The cell phone is showing the caller id of the...
Forum: IP Telephony and Convergence 09-26-2013, 07:26 AM
Replies: 5
Views: 35,097
Posted By tomfarrell
Question about call forward and caller ID

I have a question about call forwarding and caller ID
Our staff is setting up an after hours phone number for HELP desk issues that cannot wait until the next business day.
Three or four members of...
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