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Forum: Small and Medium Business Communications 11-09-2017, 03:50 AM
Replies: 0
Views: 1,695
Posted By vicent
Avaya IP Office 500 and Ericsson MD110 Interoperability

Hi All,

We are trying to connect an IPO with a MD110 and we do not get it at all.

In our escenario, we must use a H323 trunk for this.

Our problem is that every time we try to make a call,...
Forum: IP Office Contact Center 01-31-2017, 06:25 AM
Replies: 0
Views: 1,426
Posted By vicent
Abandoned Call list

Hi All,

Do you know if we can set-up the period of time in which this list is refresh?

One of our customers wants to maintain the contacts until she/he is contacted and it seems that the list...
Forum: IP Office Contact Center 01-12-2017, 10:51 AM
Replies: 1
Views: 2,178
Posted By vicent
Change agent passwords complexity

Hi all,

Do you know how to change the agent password complexity in IPOCC?

One of our customer wants to reduce the complexity of the passwords like we do in IP Office to only 4 digits without...
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