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Search: Posts Made By: rprinsloo
Forum: Small and Medium Business Communications 07-22-2012, 05:49 PM
Replies: 2
Views: 21,926
Posted By rprinsloo
One way echo at the beginnin of a call.

Hi there,

We have the following problem. Any advice would be much appreciated.

IPO 500 v2. Three extn users experiencing echoes on calls. Swapped out for a brand new phone, swapped out the...
Forum: Small and Medium Business Communications 07-15-2012, 10:55 PM
Replies: 1
Views: 13,256
Posted By rprinsloo
Auto login with Delta Server

Hello,

We will be installing an Upgrade IPO 500 V2 from a IPO 406 with some 4 x 30 port extension modules. Currently siting at Version 3.2.

They have extensions in all 100 + rooms which may or...
Forum: Small and Medium Business Communications 06-13-2011, 06:11 PM
Replies: 10
Views: 53,620
Posted By rprinsloo
Hi there, Thank you to everyone who...

Hi there,

Thank you to everyone who responded with advice. It is much appreciated.

We have resolved this problem as follows:

Add the semicolon after the N, set the "Dial Delay Count" to 0...
Forum: Small and Medium Business Communications 05-22-2011, 03:55 PM
Replies: 10
Views: 53,620
Posted By rprinsloo
Hi Inilss, Unfortunately adding a semicolon...

Hi Inilss,

Unfortunately adding a semicolon (;) after the N and changing the Dial Delay does not resolve the problem for the short code or the ARS.

Dialing extensions and an analogue trunk...
Forum: Small and Medium Business Communications 05-19-2011, 02:50 PM
Replies: 10
Views: 53,620
Posted By rprinsloo
Hi Inilss, Thank you for your suggestion. I...

Hi Inilss,

Thank you for your suggestion. I will give it a go and get back to you with the results.

Rudi
Forum: Small and Medium Business Communications 05-18-2011, 10:31 PM
Replies: 10
Views: 53,620
Posted By rprinsloo
Correction: The customer has to press the pound...

Correction: The customer has to press the pound after the number, not before as
previously stated.
Forum: Small and Medium Business Communications 05-18-2011, 08:53 PM
Replies: 10
Views: 53,620
Posted By rprinsloo
Must press # before number when dialing SIP trunk

Must press pound after number when dialing SIP trunk

Hi there,

Thank you for taking the time to read my enquiry. Any help would be much appreciated.

We have a customer who has just...
Forum: Small and Medium Business Communications 03-20-2011, 02:18 PM
Replies: 7
Views: 25,976
Posted By rprinsloo
Hi pdgavin, I will try these and keep you...

Hi pdgavin,

I will try these and keep you posted.

Thanks again for the advice and links. Much appreciated.

Rudi Prinsloo
Forum: Small and Medium Business Communications 03-17-2011, 03:08 PM
Replies: 7
Views: 25,976
Posted By rprinsloo
From the packet captures it appears that the...

From the packet captures it appears that the duplicate messages are being sent around 15 minutes after the original ones. See the pcap from the VMPro server below:

Note: The cap data has been...
Forum: Small and Medium Business Communications 03-17-2011, 01:25 PM
Replies: 7
Views: 25,976
Posted By rprinsloo
Hi pdgavin, Thank you very much for your...

Hi pdgavin,

Thank you very much for your reply and assistance.

I will ask the customer to check if IMS is also installed on the VMPro Server.

I will ask him to look for the following...
Forum: Small and Medium Business Communications 03-16-2011, 06:56 PM
Replies: 7
Views: 25,976
Posted By rprinsloo
Duplicate email messages sent by VMPro

Hi there,

We have a customer with an IPO 500v2 (6.0.18) with VMPro using SMTP for unified messaging (sending voicemail messages to Exchange Inbox).

Every time a message is left for a user or...
Showing results 1 to 11 of 11

 
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