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Search: Posts Made By: hunte99
Forum: Contact Center Applications 05-11-2018, 03:44 AM
Replies: 3
Views: 3,957
Posted By hunte99
Hi Paolo, Are you using a newly created user...

Hi Paolo,

Are you using a newly created user or one of the built in user accounts?

Thanks,
Craig
Forum: Avaya Aura & Unified Communications 05-10-2018, 04:00 AM
Replies: 2
Views: 3,126
Posted By hunte99
I'd like to add that while this answer is correct...

I'd like to add that while this answer is correct in terms of how to set a particular COR to be observed or observable, it doesn't solve the problem that the OP specified - which is restricting...
Forum: Contact Center Applications 05-10-2018, 03:52 AM
Replies: 2
Views: 2,389
Posted By hunte99
For some reason, the forum isn't letting me see...

For some reason, the forum isn't letting me see the attached image. Any chance you could upload to another site - like imgur or Photobucket - and link to it?
Forum: Contact Center Applications 05-01-2018, 08:00 AM
Replies: 2
Views: 2,070
Posted By hunte99
Hi Bucky, A few questions before I can help....

Hi Bucky,

A few questions before I can help. Cards on the table, this isn't an error I've personally seen but I do have substantial experience with the Report Creation Wizard.


Can you advise...
Forum: Contact Center Applications 04-23-2018, 10:09 AM
Replies: 4
Views: 2,611
Posted By hunte99
It doesn't look like the other responses in this...

It doesn't look like the other responses in this thread have been very helpful for you so here goes.

CMS has a feature called "Call History Interface" which allows you to capture call by call...
Forum: Contact Center Applications 03-08-2018, 01:57 PM
Replies: 1
Views: 3,310
Posted By hunte99
Hi, you've probably got an answer for this but...

Hi, you've probably got an answer for this but this might still be useful for other users.

The best thing I could suggest for you here is to use Exceptions. These would allow you to define values...
Forum: Contact Center Applications 03-08-2018, 01:45 PM
Replies: 1
Views: 1,507
Posted By hunte99
The only thing that would need to change is the...

The only thing that would need to change is the path to the Configuration URL. Otherwise, your oneX Agent install will treat it identically to a standalone central management instance.
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