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Forum: Contact Center Applications 03-18-2015, 01:16 PM
Replies: 1
Views: 2,597
Posted By ppsasheej
BCMR How to get call detailed report of abandoned calls

Hello

How can we get call detailed report with called id, date time of abandoned calls in Call Center elite with CM 6.0.

Asheej
Forum: IP Telephony and Convergence 08-04-2010, 10:38 PM
Replies: 1
Views: 16,195
Posted By ppsasheej
6 autodial buttons on First screen

Can we have 6 autodial buttons rather than call-appr buttons on the first page of 9640 IP phone .
Forum: IP Telephony and Convergence 08-04-2010, 10:11 PM
Replies: 1
Views: 16,349
Posted By ppsasheej
PRI Disconnection withG430 Gateway

I have installed S8300 server on G430 gateway with CM 5.2.1.

The isssue is the call will disconnect(All the channel wiill disconnect) while we are on call. There is no further hardware alarms or...
Forum: IP Telephony and Convergence 08-04-2010, 09:57 PM
Replies: 2
Views: 16,405
Posted By ppsasheej
Thanks for your reply. Can we use the new...

Thanks for your reply.

Can we use the new version with same license,

I am facing one another issue as well wil OSPC. It giving me sound disturbance when the operator got calls in queue.
...
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