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Search: Posts Made By: tonycalkins
Forum: Support Site Feedback Community 05-08-2017, 08:55 AM
Replies: 4
Views: 10,694
Posted By tonycalkins
Avaya had to approve the new users.

Avaya had to approve the new users.
Forum: IP Telephony and Convergence 05-11-2016, 07:30 AM
Replies: 4
Views: 9,293
Posted By tonycalkins
What I did was use the Utility Services on the...

What I did was use the Utility Services on the local LSP. So it appears it was a firewall issue even though my security team said it was not. Problems with dealing multiple security teams on...
Forum: IP Telephony and Convergence 04-26-2016, 01:13 PM
Replies: 1
Views: 3,925
Posted By tonycalkins
It appears that the 6.3.8 System Platform DVD...

It appears that the 6.3.8 System Platform DVD they sent with it was just the patch so I had to use my 6.3.7 DVD.
Forum: IP Telephony and Convergence 04-26-2016, 10:01 AM
Replies: 1
Views: 3,925
Posted By tonycalkins
installing CM6.3 LSP on S8300E

I purchased a G450 and S8300 for a new office. This is the first time I have been sent a S8300E. All other S8300 servers that I have are D variety. Is the IP address of the services port on the E...
Forum: IP Telephony and Convergence 04-12-2016, 02:11 PM
Replies: 4
Views: 9,293
Posted By tonycalkins
Except that this upgrade is being done remotely. ...

Except that this upgrade is being done remotely. I know I can do it in person but we are trying to save money by not having me fly from Arkansas to Gdansk Poland.
Forum: IP Telephony and Convergence 03-24-2016, 01:25 PM
Replies: 4
Views: 9,293
Posted By tonycalkins
G450 TFTP - General failure

We are preparing for upgrade to CM 6.3 so I have been tasked with upgrading all of our hardware firmware.

I have been able to use my TFTP server to upgrade every G450 and Media Module except for...
Forum: Avaya Aura & Unified Communications 03-21-2016, 09:27 AM
Replies: 7
Views: 8,723
Posted By tonycalkins
Yes, it is getting horrible. Prognosis says that...

Yes, it is getting horrible. Prognosis says that the physical memory is at 99% and the virtual memory is at 85%. It seems there is a memory leak somewhere. I guess I will need to do a reboot.
Forum: Avaya Aura & Unified Communications 11-24-2015, 12:36 PM
Replies: 1
Views: 4,562
Posted By tonycalkins
Outlook version is 2013. We are using the AAC...

Outlook version is 2013. We are using the AAC 8.0 add-in, version 1.0.0.237. AAC version is 7.2.
Forum: Avaya Aura & Unified Communications 11-24-2015, 12:35 PM
Replies: 1
Views: 4,562
Posted By tonycalkins
Avaya Aura Conferencing 7.2 Outlook Add-in

We have an occasional issue with the Avaya Aura Conferencing Add-in for Outlook. Sometimes when the end user changes their domain password they get an error when the add-in credentials window...
Forum: Avaya Aura & Unified Communications 05-21-2015, 02:53 PM
Replies: 2
Views: 3,077
Posted By tonycalkins
yes, that is it, thanks

yes, that is it, thanks
Forum: Avaya Aura & Unified Communications 05-19-2015, 08:39 AM
Replies: 2
Views: 3,077
Posted By tonycalkins
TN2224B HW12 issues

If I remember correctly there was an issue with TN2224B boards with HW 12-16 where if there was a network outage or processor interchange, the phones would go dormant until called and any...
Forum: IP Telephony and Convergence 01-08-2015, 09:38 AM
Replies: 15
Views: 9,644
Posted By tonycalkins
I too am having the touch screen issue with most...

I too am having the touch screen issue with most of my B189 phones with the 1.0.1.08 firmware. It is better than it was with the old firmware but still not great. I have not opened a ticket with...
Forum: Support Site Feedback Community 12-04-2014, 10:44 AM
Replies: 4
Views: 10,694
Posted By tonycalkins
Approving new users so they can open tickets

I am the Company Administrator. I have had two associates complete the registration process to get approved to be able to open tickets but I never get an approval pending notice and the users are...
Forum: Contact Center Applications 03-05-2013, 03:13 PM
Replies: 2
Views: 12,775
Posted By tonycalkins
This worked for me. Thanks.

This worked for me. Thanks.
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