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Search: Posts Made By: love7
Forum: Small and Medium Business Communications 04-28-2014, 06:06 AM
Replies: 1
Views: 5,437
Posted By love7
Post IPO 9.0 Teleworker/Mobile license

Does anyone know when upgrading to 9.0 from 8.1 does the Teleworker/ Mobile licenses get converted to Power user license. I have been told that in 9.0 in only Power user and Office user licenses are...
Forum: IP Telephony and Convergence 04-23-2014, 01:32 PM
Replies: 2
Views: 7,604
Posted By love7
we have a similar situation with remote agents...

we have a similar situation with remote agents working from home. I stumbled across by accident where the agent plugged their computer cable into the second port on the phone and was able to connect...
Forum: IP Telephony and Convergence 04-23-2014, 01:22 PM
Replies: 1
Views: 10,553
Posted By love7
Post when our user's encounter the VPN tunnel failure...

when our user's encounter the VPN tunnel failure we have to log into the Cisco 2911 and drop the VPN connection. Unfortunately there can be many reasons why the phone goes into Discover mode....
Forum: Small and Medium Business Communications 04-01-2014, 03:53 PM
Replies: 0
Views: 3,247
Posted By love7
Post Avaya Flare Experience

attempting to use Flare Experience with IP 500 V2 IP Office 8.1 (693102) on windows 7 computer 64 bit operating system.

Downloaded, installed and programmed Flare with no problem. Able to...
Forum: Small and Medium Business Communications 02-20-2014, 03:10 PM
Replies: 4
Views: 7,013
Posted By love7
don't have the install disc, can it be done from...

don't have the install disc, can it be done from C:Avaya folder? or can I re-download the software from Avaya support and attempt to run the install that way.:confused:
Forum: Small and Medium Business Communications 02-06-2014, 07:16 AM
Replies: 4
Views: 7,013
Posted By love7
one-X Portal is installed on the VM Pro server...

one-X Portal is installed on the VM Pro server and we have been using feature just fine. what we are attempting to do is listen to messages using the browser option. according to staff the option was...
Forum: Small and Medium Business Communications 01-24-2014, 01:28 PM
Replies: 4
Views: 7,013
Posted By love7
Post one-X listenng to VM message through browser

Has anyone experienced a problem with using one-X to listen to VM messages through the web browser, choosing the browser option in the profiles section of one-X. able to listen to VM messages using...
Forum: Small and Medium Business Communications 11-06-2013, 07:05 AM
Replies: 6
Views: 10,202
Posted By love7
rlove@zeiders.com

rlove@zeiders.com
Forum: Small and Medium Business Communications 10-29-2013, 08:13 AM
Replies: 6
Views: 10,202
Posted By love7
Post Conference bridge

anyone familiar with how to set up conference bridges on IPO 500v2 8.1(69)/ VM Pro using one DID number and createing up to 16 conference bridges w/16 unique passcodes.

R+8 Prefered Edition VM...
Forum: Small and Medium Business Communications 10-28-2013, 08:29 AM
Replies: 5
Views: 126,802
Posted By love7
Resetting the Avaya 1608-I phone

FYI: with firmware update 1.3.3.x default PROCPSWD password is now "CRAFT" ...........reseting the 1608 phone to factory default are as follows: "Mute" , “C”, “R”, “A”, “F”, “T”,...
Forum: Small and Medium Business Communications 10-28-2013, 06:28 AM
Replies: 5
Views: 126,802
Posted By love7
Reseting the IP Phone 1608-I to factory default

FYI on the Avaya 1608-I phones there is no craft menu options. that's only available with the 9600 series phones.
Forum: Small and Medium Business Communications 10-25-2013, 08:57 AM
Replies: 5
Views: 126,802
Posted By love7
Post Resetting 1608 phone to factory default

anyone familiar w/ resetting 1608 phone to factory default. tried using the Mute 73738# but doesn't seem to work since upgrading to 8.1(69). worked previously when IPO was 8.0

system IPO 500V2...
Forum: Small and Medium Business Communications 06-11-2013, 09:26 AM
Replies: 1
Views: 8,696
Posted By love7
9620 VPN phone

9620 VPN phones: does anyone know the codes to automatically download the 96xxx/46xxx config files from the IP Office for the VPN settigns on the phone.

or does the 9620 VPN settigns need to be...
Forum: Small and Medium Business Communications 04-17-2013, 05:16 PM
Replies: 1
Views: 10,595
Posted By love7
IP Office Directory

Is there a way to exclude or turn off the entire directory from being shown without checking Ex Directory within every user profile?
I have an SCN, however the systems are mirrored for redundancy...
Forum: Small and Medium Business Communications 04-17-2013, 05:05 PM
Replies: 1
Views: 17,124
Posted By love7
IP Office directory

Within IP Office can the phone contacts/ directory be extracted into an Excel spreadsheet.

IP Office 500v2 8.0 (53)
Forum: Small and Medium Business Communications 04-17-2013, 05:00 PM
Replies: 1
Views: 11,890
Posted By love7
Reports from Voicemail Pro

within Voicemail Pro is there a detailed report on which user's have accesed in their mailbox and setup their greetings.
are there any reports that can be extracted from Voice maill Pro to...
Forum: Small and Medium Business Communications 04-12-2013, 06:10 AM
Replies: 4
Views: 19,479
Posted By love7
File Structure for VM Pro

how to would i get into the file structure for VM Pro to delete a user.:confused:
Forum: Small and Medium Business Communications 04-11-2013, 01:31 PM
Replies: 1
Views: 74,121
Posted By love7
9620 phones restore to factory default

with the 9620 phones it appears once the phone registers an extension it always remember that extension. even after deleting the extension and user profile in IP Office. can the phone be reset to...
Forum: Small and Medium Business Communications 04-11-2013, 01:22 PM
Replies: 4
Views: 19,479
Posted By love7
deleting user from Voice Mail Pro

How to delete user's VM Pro? Using IP Office 500v2 8.0 (53) using Voicemail Pro Client 8.0 Version (1011). it appears you can't delete a user from VM Pro, you can only enable ,disable or clear the...
Forum: Small and Medium Business Communications 04-09-2013, 05:50 AM
Replies: 3
Views: 16,034
Posted By love7
is there a default name and password for logging...

is there a default name and password for logging into the one-X admin? i dont have a login/password for admin on one-X portal.
Forum: Small and Medium Business Communications 04-08-2013, 11:08 AM
Replies: 3
Views: 16,034
Posted By love7
Post user cant login into one-X Portal using web interface

user's unable to login into one-X Portal using the web interface. previously havd been working. receive a message stating " a license could not be assigned."
not sure if anyone has experienced this...
Forum: Small and Medium Business Communications 04-04-2013, 02:04 PM
Replies: 2
Views: 9,541
Posted By love7
the phones complete the entire bootup process...

the phones complete the entire bootup process however when you call the phone is goes straight to voicemail. if you look in SSA you cant see the phones they dont register the only way we have found...
Forum: Small and Medium Business Communications 04-03-2013, 12:25 PM
Replies: 2
Views: 9,541
Posted By love7
IP Office reboots phones dont re-register to control unit

when IP Office reboots for any reason the phones will not automatically re-register to the Control unit.

Running IP Office control unit 500v2 8.0 (53)
Forum: Small and Medium Business Communications 04-03-2013, 08:52 AM
Replies: 3
Views: 151,972
Posted By love7
1608 phone resetting to factory default

how to reset a 1608 phone back to factory default. once a 1608 has downloaded an extension from IP Office I find that the phone always remembers that extension even if you delete the extension from...
Showing results 1 to 24 of 24

 
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