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Forum: Contact Center Applications Yesterday, 05:22 AM
Replies: 1
Views: 122
Posted By mlombardi1
Is this a hardened server? The following commands...

Is this a hardened server? The following commands run as root user should do it:

systemctl status clamd@scan
systemctl stop clamd@scan

This is not persistent across reboots.
Forum: Telephones, Adjuncts, and Adapters 07-20-2021, 08:18 AM
Replies: 6
Views: 401
Posted By mlombardi1
Ok, try upgrading once more to 4.0.10 and see if...

Ok, try upgrading once more to 4.0.10 and see if the problem returns. Either this is something with 4.0.10 that I can't replicate or it's the upgrade path.
Forum: Telephones, Adjuncts, and Adapters 07-19-2021, 06:43 AM
Replies: 6
Views: 401
Posted By mlombardi1
I can't seem to replicate this. Can you try...

I can't seem to replicate this. Can you try downgrading to 4.0.9 to see if this is limited to 4.0.10?
Forum: Avaya Aura & Unified Communications 07-19-2021, 06:39 AM
Replies: 1
Views: 272
Posted By mlombardi1
1. Yes, sroot (services root) is managed by...

1. Yes, sroot (services root) is managed by Avaya.
2. No, the account is ASG protected. Avaya uses one-time passwords to access sroot. Some products allow standard root or customer root when...
Forum: Telephones, Adjuncts, and Adapters 07-15-2021, 11:10 AM
Replies: 6
Views: 401
Posted By mlombardi1
That's odd. I updated my J169 from SIP 4.0.9 to...

That's odd. I updated my J169 from SIP 4.0.9 to 4.0.10 today and just tested using the "Chimes" ringtone. It plays as expected when I'm called, along with the classic tones.

In Settings > Audio >...
Forum: IP Telephony and Convergence 07-07-2021, 11:49 AM
Replies: 1
Views: 411
Posted By mlombardi1
https://support.avaya.com/ext/index?page=content&i...

https://support.avaya.com/ext/index?page=content&id=ADMN111067
Forum: Messaging 06-30-2021, 08:11 AM
Replies: 1
Views: 676
Posted By mlombardi1
What voicemail product?

What voicemail product?
Forum: Avaya Aura & Unified Communications 06-17-2021, 10:43 AM
Replies: 2
Views: 865
Posted By mlombardi1
Try enabling SA8983 (replace CPN when calls...

Try enabling SA8983 (replace CPN when calls forwarded off-net). A new field on p2 of the ISDN trunk group will appear called "CPN to Send for Redirected Calls". When this field is set to "calling",...
Forum: IP Telephony and Convergence 06-10-2021, 06:47 AM
Replies: 1
Views: 1,309
Posted By mlombardi1
The "dynamic" configuration supplied by AADS is...

The "dynamic" configuration supplied by AADS is for SIP softclients (e.g. Equinox, Workplace) using enterprise directory authentication. AADS 7.1.3.1 and above includes a co-resident Utility Server...
Forum: Avaya Aura & Unified Communications 06-10-2021, 06:36 AM
Replies: 1
Views: 548
Posted By mlombardi1
Hotline configuration for SIP endpoints is...

Hotline configuration for SIP endpoints is specified in the 46xxsettings.txt file.

## HOTLINE specifies zero or one hotline number.
## Valid values can contain up to 30 dialable characters (0-9,...
Forum: Avaya Aura & Unified Communications 06-10-2021, 06:29 AM
Replies: 3
Views: 2,363
Posted By mlombardi1
This scenario may require an Apple Push...

This scenario may require an Apple Push Notification (APN) to "wake" the Workplace client when the mobile device is idle. This can be accomplished using an Aura Web Gateway (AAWG) or Session Manager...
Forum: Avaya Aura & Unified Communications 06-07-2021, 09:55 AM
Replies: 2
Views: 790
Posted By mlombardi1
Neither AVP nor AVPU are pingable on their...

Neither AVP nor AVPU are pingable on their expected IPs? I'm not aware of a way to determine this from a virtual machine because it's mostly hypervisor-agnostic by design. VMware doesn't "leak" this...
Forum: Avaya Breeze™ Collaboratory 05-18-2021, 11:44 AM
Replies: 3
Views: 7,592
Posted By mlombardi1
From the SMGR GUI, navigate to Breeze > Service...

From the SMGR GUI, navigate to Breeze > Service Management > Services. Find "PresenceServices" in the table and see the version column.

From Breeze CLI, check the contents of the...
Forum: Avaya Aura & Unified Communications 05-17-2021, 09:52 AM
Replies: 1
Views: 1,153
Posted By mlombardi1
What problem are you experiencing? The option 242...

What problem are you experiencing? The option 242 scope should contain the following parameter for an HTTPS file server:

TLSSRVR=x.x.x.x

The phones will first need the root certificate(s) for...
Forum: Avaya Aura & Unified Communications 05-17-2021, 09:46 AM
Replies: 2
Views: 1,516
Posted By mlombardi1
An IP station can be manually assigned to a...

An IP station can be manually assigned to a location on p1 of the station form. This overrides the location association inherited from the network region. The stations will still be part of NR 1 per...
Forum: Avaya Equinox™ Meetings Online 05-06-2021, 10:17 AM
Replies: 1
Views: 4,899
Posted By mlombardi1
What's the status of the connection between AAWG...

What's the status of the connection between AAWG and AADS? Check the AAWG "System Overview" screen.
Forum: Avaya Aura & Unified Communications 05-06-2021, 10:10 AM
Replies: 1
Views: 1,055
Posted By mlombardi1
AADS integrates with your enterprise directory...

AADS integrates with your enterprise directory and acts as an authentication front-end for single-sign-on. You elect in AADS what LDAP attribute to use for the username, typically something like...
Forum: Avaya Aura & Unified Communications 04-20-2021, 06:28 AM
Replies: 1
Views: 2,100
Posted By mlombardi1
Try this for AADS US: ...

Try this for AADS US:

https://x.x.x.x:8543/cgi-bin/common/login/webLogin
Forum: Avaya Aura & Unified Communications 01-26-2021, 07:38 AM
Replies: 1
Views: 2,322
Posted By mlombardi1
Service pack/patch level does not need to match...

Service pack/patch level does not need to match but it is best practice. As long as the major and minor release of the survivable server is equal to or greater than the main server, filesync should...
Forum: Avaya Aura & Unified Communications 01-18-2021, 06:11 AM
Replies: 1
Views: 2,339
Posted By mlombardi1
TELEPHONY_PUSH_NOTIFICATION_SERVICE_URL should be...

TELEPHONY_PUSH_NOTIFICATION_SERVICE_URL should be the FQDN of AAWG.
Forum: Support Site Feedback Community 01-14-2021, 10:50 AM
Replies: 1
Views: 4,639
Posted By mlombardi1
I take proctored Avaya exams at Pearson Vue test...

I take proctored Avaya exams at Pearson Vue test centers. Most are open and only require a mask be worn. I find that to be less of a hassle than virtual exams requiring you to be on video.
Forum: Contact Center Applications 01-14-2021, 10:45 AM
Replies: 1
Views: 2,875
Posted By mlombardi1
None of the SAs require a license. They're...

None of the SAs require a license. They're sometimes called "green features" because they're free to use by anyone. Avaya's description of SA8481 is below. What specific trouble are you having?
Forum: Telephones, Adjuncts, and Adapters 12-30-2020, 11:24 AM
Replies: 2
Views: 4,268
Posted By mlombardi1
Are you sure the endpoints have the necessary...

Are you sure the endpoints have the necessary root certificates active in their truststore for the TLS connection? What does traceSBC indicate when the endpoints send a register request?
Forum: Avaya Aura & Unified Communications 12-30-2020, 06:59 AM
Replies: 1
Views: 2,280
Posted By mlombardi1
I don't think the procedure varies from a single...

I don't think the procedure varies from a single server to FRHA. Been a long time since I've worked with System Platform redundancy, but there's only one true instance of the SMGR virtual machine in...
Forum: Avaya Aura & Unified Communications 12-28-2020, 10:29 AM
Replies: 1
Views: 2,316
Posted By mlombardi1
Start here, chapter 2: ...

Start here, chapter 2: https://downloads.avaya.com/css/P8/documents/101052957
Showing results 1 to 25 of 479

 
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