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Forum: Contact Center Applications 08-03-2016, 05:34 AM
Replies: 3
Views: 3,023
Posted By bonpl
Thanks i'll do the excel then!

Thanks i'll do the excel then!
Forum: Contact Center Applications 08-02-2016, 12:11 PM
Replies: 3
Views: 3,023
Posted By bonpl
CMS - hours a user is online

Hi, im looking for a report that gives me the information about the hours certain users (byskill) are logged in.

For example i want to check all user with more than 10 hours online and kick them...
Forum: Enterprise PBX Communications Systems 07-18-2016, 01:48 PM
Replies: 0
Views: 10,542
Posted By bonpl
HylaFax

Hi All,
We recently installed HylaFax on a VM.
We have no idea how to configure the Avaya CM to start sending/receiving faxes.
Any documentation or pdfs available to start configuring trunks?
...
Forum: IP Telephony and Convergence 07-14-2016, 09:41 AM
Replies: 1
Views: 2,719
Posted By bonpl
IP agent disconnects

Hi, i have 2 computers from a lot of a 100 which their IP AGENT disconnects every time they come back from their break.

This happens when the computer locks it self for a long period (lets say...
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