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Forum: Contact Center Applications 04-12-2012, 09:20 PM
Replies: 1
Views: 10,182
Posted By d2

Hi there,

Make sure that you carried out the reqeuired settings on recorder,

You can use an SNMP monitoring system such as HP OpenView to monitor Avaya Contact Recorders. To do so, you...
Forum: IP Telephony and Convergence 06-28-2011, 01:54 AM
Replies: 1
Views: 14,844
Posted By d2
Hi there.. I would like to understnad how...

Hi there..

I would like to understnad how you are triggering your recording ? based on"staion/ Agent ID/ skill " ?

Normally on conference mode if you use a skill based (recording target),...
Forum: Contact Center Applications 06-28-2010, 06:23 AM
Replies: 3
Views: 17,363
Posted By d2
AES implementation documents

Hi There,

For AES implementation documents you can download from following AVAYA support site ,

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