Forum: Messaging
12-10-2019, 09:17 AM
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Replies: 2
Views: 6,805
If the wav files are to reside in the...
If the wav files are to reside in the /opt/vmpro/Wavs directory, connect to https://<ip address>:7070 and select File Manager under Applications.
Select the VMProCustomPrompts directory, and...
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Forum: Small and Medium Business Communications
11-27-2019, 04:08 PM
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Replies: 5
Views: 349
Upgrade via Web Manager using the iso
The...
Upgrade via Web Manager using the iso
The ova is used when installing a new virtual machine in your ESXi environment. If deploying a new machine, go through the ignition process, make it an...
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Forum: Small and Medium Business Communications
11-27-2019, 09:24 AM
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Replies: 5
Views: 349
Danger Will Robinson!!
* Server...
Danger Will Robinson!!
* Server Edition or App Server MUST be on v 10.0 at least before going to r11.0+
* Updates from 9.1 and below will have nearly full /boot partitions
...
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Forum: IP Telephony and Convergence
11-25-2019, 09:37 AM
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Replies: 4
Views: 1,029
What system are you connecting to?
IP...
What system are you connecting to?
IP Office?
Do you have the Avaya Deskphone H.323 6.8.2 Software for the 9608/9608G/9611G/9621G/9641G/9641GS and J169/J179 files in the primary folder?
...
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Forum: Small and Medium Business Communications
10-30-2019, 04:49 PM
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Replies: 2
Views: 1,150
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Forum: Small and Medium Business Communications
09-26-2019, 12:08 PM
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Replies: 3
Views: 1,862
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Forum: IP Telephony and Convergence
09-24-2019, 01:38 PM
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Replies: 2
Views: 869
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Forum: Small and Medium Business Communications
09-24-2019, 01:36 PM
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Replies: 3
Views: 1,862
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Forum: IP Telephony and Convergence
09-18-2019, 09:24 AM
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Replies: 6
Views: 1,166
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Forum: IP Telephony and Convergence
09-17-2019, 11:32 AM
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Replies: 7
Views: 1,274
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Forum: IP Telephony and Convergence
09-17-2019, 09:54 AM
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Replies: 7
Views: 1,274
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Forum: IP Telephony and Convergence
09-16-2019, 10:41 AM
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Replies: 6
Views: 1,166
700504556 IS the com code for a Combo Card -...
700504556 IS the com code for a Combo Card - Digital Stations on 1-6, Analog Stations on 7-8, ATM-4 on 9-12. Maximum of 2 supported on the IP 500 V2 control unit.
So unless you're using ports 7...
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Forum: IP Telephony and Convergence
09-10-2019, 09:44 AM
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Replies: 6
Views: 1,166
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Forum: Small and Medium Business Communications
08-30-2019, 01:17 PM
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Replies: 3
Views: 2,485
You create a hunt group, no members, no...
You create a hunt group, no members, no voicemail, probably check the box to exclude from directory. Give it a name like "RouteCalls" and an extension number like say 1000
On a supervisor's phone,...
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Forum: Small and Medium Business Communications
08-30-2019, 10:23 AM
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Replies: 3
Views: 2,485
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Forum: Small and Medium Business Communications
08-15-2019, 08:49 AM
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Replies: 2
Views: 2,542
In the SIP trunk URI, use either */*/* or...
In the SIP trunk URI, use either */*/* or Auto/Auto/Auto (depends on the release of your IPO) - make sure outgoing group id is unique for the URI.
Now the ARS will honor the Ns87654321 telephone...
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Forum: Telephones, Adjuncts, and Adapters
08-09-2019, 01:48 PM
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Replies: 5
Views: 4,829
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Forum: Small and Medium Business Communications
06-11-2019, 09:06 AM
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Replies: 5
Views: 1,727
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Forum: Small and Medium Business Communications
06-10-2019, 07:28 PM
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Replies: 3
Views: 1,867
You would want S instead of C - S is Send the...
You would want S instead of C - S is Send the following number as Calling telephone number
When you don't specify the outgoing caller ID via short code or ARS table, and if an extension has a...
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Forum: IP Telephony and Convergence
06-04-2019, 09:37 AM
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Replies: 2
Views: 876
Look on the front right - does it say "System...
Look on the front right - does it say "System Server" (V1) or "Control Unit" (V2)
Look on the back, does it have 2 slots for SD cards (V2), or does it have a "credit-card" installed and a slot...
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Forum: Small and Medium Business Communications
05-31-2019, 12:12 PM
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Replies: 7
Views: 4,653
Shot in the dark - from Ext. 10 or 11,
...
Shot in the dark - from Ext. 10 or 11,
Feature 00
Left Intercom twice
#505-7-{extension number of one of those extensions that rings when it shouldn't}
Does the bottom line say 1-Assigned or...
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Forum: Small and Medium Business Communications
05-22-2019, 05:22 PM
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Replies: 1
Views: 1,407
Don't know the answers to the first 2, but...
Don't know the answers to the first 2, but changing the NIC type is fine. Best to remove both of them, then add back the Lan and then add back the Wan. Sometimes you remove the Lan and add it back,...
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Forum: Small and Medium Business Communications
05-09-2019, 10:10 AM
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Replies: 5
Views: 2,967
The phones and sidecar need to be on SIP 4.0...
The phones and sidecar need to be on SIP 4.0 firmware
Download the J100-IPT-SIP-R4_0_0_1-031919.zip , SIP 4.0.x file from support.avaya.com
On your IP 500 via Embedded File Manager, in the...
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Forum: Small and Medium Business Communications
04-17-2019, 06:19 PM
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Replies: 3
Views: 1,755
Having trouble working out which version of IP...
Having trouble working out which version of IP Office you have, but based on your phone being a 1400 series phone, and the automated attendant recording code of 7841, I suspect you are using Basic...
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Forum: Small and Medium Business Communications
04-15-2019, 03:33 PM
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Replies: 2
Views: 936
That's networking
The SE should have an SCN...
That's networking
The SE should have an SCN like configured to the Expansion's LAN-1 address, the Expansion should have an SCN line configured to the SE's LAN-1 address. There should be an IP...
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