Avaya Support Forums  

Go Back   Avaya Support Forums > Search Forums

Showing results 1 to 4 of 4
Search took 0.00 seconds.
Search: Posts Made By: mvarela
Forum: Contact Center Applications 04-05-2010, 02:04 PM
Replies: 1
Views: 15,574
Posted By mvarela
Media proxy issue

Hi,

Can anyone help me out with below issue.

When i open agent desktop application, when i click for login its showing "Connecting to Media proxy" it will take 3 minutes then it will show as...
Forum: Contact Center Applications 04-05-2010, 01:55 PM
Replies: 1
Views: 15,806
Posted By mvarela
Pass email content and attachments to an external application

We are upgrading to Contact Center Express 4.0. In the old version of CCE we did not use any development or rules. With the new version of CCE I have been asked to do the following: Pass emails...
Forum: Contact Center Applications 04-05-2010, 01:54 PM
Replies: 1
Views: 16,467
Posted By mvarela
CCE 4.0.1 IDS/Wallboard Agent Realtime Stats

Hello,
We have a customer that is currently experiencing an issue in Wallboard where the agent realtime stats such as State and Total Calls isn't showing. However, prior to today, the same realtime...
Forum: Contact Center Applications 04-05-2010, 01:52 PM
Replies: 1
Views: 17,540
Posted By mvarela
SMS Gateway issue

Hi,

Can any one help me out with below issue.

I am able to recieve the SMS but when i reply for the sms its not going through, even bulk sms also not working.

SMS gateway status in...
Showing results 1 to 4 of 4

 
Forum Jump

All times are GMT -7. The time now is 02:47 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.