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Search: Posts Made By: sheasley
Forum: Messaging 01-27-2017, 08:56 AM
Replies: 5
Views: 14,051
Posted By sheasley
There are a couple of configuration scenarios I...

There are a couple of configuration scenarios I can think of that would cause this effect in Avaya Aura Messaging.

If the Exchange Storage destination is used and the user has message...
Forum: Messaging 07-10-2015, 03:58 PM
Replies: 1
Views: 8,579
Posted By sheasley
A 'User Mailbox' will still accept messages even...

A 'User Mailbox' will still accept messages even if it has the Info Mailbox COS. You must create an actual Info Mailbox instead of a User Mailbox.

Info Mailboxes are displayed under...
Forum: Messaging 03-06-2014, 08:08 AM
Replies: 1
Views: 6,930
Posted By sheasley
Hi Barak, What voicemail system are you...

Hi Barak,

What voicemail system are you using?

Sean
Forum: Messaging 02-28-2014, 11:00 AM
Replies: 8
Views: 20,356
Posted By sheasley
Solution Delivered This issue could have several causes: 1. ...

This issue could have several causes:
1. The vector may be referenced in the SIP history info, but not administered in the Public Unknown table - SOLN233201
2. The transfer from the...
Forum: Messaging 12-16-2013, 07:49 AM
Replies: 6
Views: 12,750
Posted By sheasley
Hi Adrian, If you upload the MAS patch...

Hi Adrian,

If you upload the MAS patch with System Platform SMI, it is not 'on the MAS' and not accessible from the MAS directly.

The best way to copy a patch to the MAS is to enable the...
Forum: Messaging 10-02-2013, 02:41 PM
Replies: 9
Views: 22,835
Posted By sheasley
Core alarms are typically cleared when the core...

Core alarms are typically cleared when the core dump file is removed. It's best to report these to Avaya Support so they can investigate the maintenance log around the time of the fail and determine...
Forum: Messaging 10-02-2013, 02:31 PM
Replies: 1
Views: 12,008
Posted By sheasley
Prompt Change

Prompt changes are discouraged because language pack update will commonly overwrite edits during upgrades.

The better solution is to use a Caller Application to process this call flow instead of...
Forum: Messaging 10-02-2013, 12:07 PM
Replies: 4
Views: 28,922
Posted By sheasley
Denial Event 1372: Abbrv Dial list/entry

The Avaya Aura Communication Manager Denial Events (https://downloads.avaya.com/css/P8/documents/100089268) guide lists the explanation of this event as “Abbreviated Dialing. Invalid list and/or list...
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