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Forum: IP Telephony and Convergence 12-06-2010, 05:39 AM
Replies: 3
Views: 22,776
Posted By jjoshi
Hi, I would recommend you to login to the...

Hi,

I would recommend you to login to the URL https://support.avaya.com/ using your login credentials.

Put the following Insite article ID under the box InSite Knowledge Management :-
...
Forum: Telephones, Adjuncts, and Adapters 11-25-2010, 06:30 AM
Replies: 2
Views: 22,163
Posted By jjoshi
Hi Alex, The digit manipulation of the of...

Hi Alex,

The digit manipulation of the of the CLID of a calling party can be done in AVAYA Communication Manager as well.

This is available on the trunk group form :- Page number 2.

As...
Forum: Telephones, Adjuncts, and Adapters 11-12-2010, 07:05 AM
Replies: 1
Views: 26,499
Posted By jjoshi
Hi, I understand that your interoperability...

Hi,

I understand that your interoperability testing of 9620 phone is working propelry with Alcatel but with Asterisk, the registration is failinng with error:- "401 Unauthorized"

I would...
Forum: IP Telephony and Convergence 10-05-2010, 03:46 AM
Replies: 1
Views: 18,964
Posted By jjoshi
Hi, To answer your query:- Is it allowd...

Hi,

To answer your query:-
Is it allowd to put a ip-address and a dns name in the same scope for MCIPADD ?

As per "4600/9600 Series IP Telephones Administrator Guide"
We can use either of...
Forum: Avaya Aura & Unified Communications 08-16-2010, 10:00 AM
Replies: 5
Views: 25,329
Posted By jjoshi
Hi Rogier, Your query is valid. I...

Hi Rogier,

Your query is valid.
I consulted One-X communicator SMEs for this query and there is official documentation that provides more information about One-X Communicator skins.

The...
Forum: IP Telephony and Convergence 08-06-2010, 02:19 AM
Replies: 1
Views: 16,231
Posted By jjoshi
Hi, This needs deeper troubleshooting for...

Hi,

This needs deeper troubleshooting for which an AVAYA Support Ticket should be opened. There can be various causes of what you faced with G430.
It can be even a service provider issue as...
Forum: IP Telephony and Convergence 06-30-2010, 04:33 AM
Replies: 11
Views: 41,786
Posted By jjoshi
Hi, I would recommend you to follow the...

Hi,

I would recommend you to follow the Installation Guide :- Installing the Avaya S8800 Server for Avaya Aura™ Communication Manager located at following link:-...
Forum: IP Telephony and Convergence 06-18-2010, 01:50 AM
Replies: 1
Views: 19,558
Posted By jjoshi
Hi, Plz note that when you go to "change...

Hi,

Plz note that when you go to "change station xxx" page 4, the top portion of this screen is for "Site Data".

"Fields in the SITE DATA area of the Station screen document the information...
Forum: Mobile Communications 06-02-2010, 03:02 AM
Replies: 3
Views: 26,668
Posted By jjoshi
Hi, I would recommend you to verify your...

Hi,

I would recommend you to verify your IPBS and CM configuration related to DECT using the document:-
Avaya DECT R4 Installation and Administration Manual

The link for this document is...
Forum: Telephones, Adjuncts, and Adapters 05-31-2010, 07:10 AM
Replies: 1
Views: 30,658
Posted By jjoshi
Hi, To start the troublshooting of this...

Hi,
To start the troublshooting of this "discover mode" issue, following details are needed:-

1) Is the issue happening only on the new site or any other remote sites already installed?
2) Is...
Forum: IP Telephony and Convergence 03-22-2010, 01:07 AM
Replies: 4
Views: 21,365
Posted By jjoshi
I would suggest you to gather following...

I would suggest you to gather following information first :-
1) Has there been any change in the fax call flows after changing from CM1.3 MCC to CM5.2 with S87XX and G650s.
2) If yes, get the...
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