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Forum: Avaya Aura & Unified Communications 10-02-2017, 10:11 AM
Replies: 3
Views: 2,816
Posted By brown834
I am not sure if you are still having this issue,...

I am not sure if you are still having this issue, but I was able to solve it by setting up a URI Group on the SBC for internal extensions. The URI type is Dial Plan and the URI is XXXX@mycompany.com...
Forum: Avaya Aura & Unified Communications 04-20-2017, 09:25 AM
Replies: 5
Views: 7,888
Posted By brown834
Did you ever get a solution to this? We are using...

Did you ever get a solution to this? We are using 1140 and 1150 (UniStim) H.323 phones and need to use in-band DTMF for some external systems, mostly medical groups with pagers.
Forum: Avaya Aura & Unified Communications 08-19-2016, 09:14 AM
Replies: 0
Views: 2,767
Posted By brown834
CS1K Music wont play but only on one loop

I have a CS1000 recently upgraded to 7.65 SP 8, AACC 6.4.215


We are using Music Broadcast via Universal Trunk card ports for MOH. Only one of the seven loops on my system is not playing music. I...
Forum: Avaya Aura & Unified Communications 08-19-2016, 08:59 AM
Replies: 3
Views: 6,095
Posted By brown834
I had the same issue. The "Upgrading Secure...

I had the same issue.

The "Upgrading Secure Access Link (SAL) Gateway for SHA-2 Security Compliance" is the only reference that states a System Manager 6.3.1+ with SP1 is fully compliant....
Forum: IP Telephony and Convergence 04-27-2016, 06:35 AM
Replies: 8
Views: 13,479
Posted By brown834
Thanks for the info on the patch. We are looking...

Thanks for the info on the patch. We are looking to do a patch update soon and i will make sure that this one is in the list.
Forum: Contact Center Applications 03-25-2016, 11:03 AM
Replies: 4
Views: 14,197
Posted By brown834
HDM issues

We have been having the same issue. We have been told that there are issues with HDM Releases prior to AACC 6.4 SP15. This SP has a lot of patches in it and we are planning to do the upgrade from 6.4...
Forum: Contact Center Applications 01-11-2016, 12:21 PM
Replies: 2
Views: 6,242
Posted By brown834
I had posted my response under the "Support Site...

I had posted my response under the "Support Site Feedback Community" I didn't see that you got an answer on this forum.

Kind Regards,
Richard
Forum: Support Site Feedback Community 01-11-2016, 12:13 PM
Replies: 1
Views: 9,034
Posted By brown834
This seems to be the document you are looking...

This seems to be the document you are looking for:

http://support.avaya.com/css/P8/documents/100168723

Kind Regards,
Richard
Forum: Avaya Aura & Unified Communications 08-28-2015, 02:01 PM
Replies: 2
Views: 3,261
Posted By brown834
Thanks for the follow up. I was able to find a...

Thanks for the follow up. I was able to find a document from DevConnect
(VZBIPT-IPO91SBC) that showed that a test between Verizon and Avaya was done using an SBC Rel 6.3, and even though the switch...
Forum: Avaya Aura & Unified Communications 08-27-2015, 01:02 PM
Replies: 2
Views: 3,261
Posted By brown834
Certify SBC with Verizon

Has anyone gone through the process of needing to have an Session Border Controller certified with Verizon before putting it on your network. We have been told that before we can upgrade our current...
Forum: IP Telephony and Convergence 08-10-2015, 07:13 AM
Replies: 8
Views: 13,479
Posted By brown834
Got a partial answer

The issue only presents in Release 8 and 9 MGCs. It is an issue in the firmware and a patch may be issued in the future for Version 7.6. It is not service affecting and you can see the correct MAC...
Forum: IP Telephony and Convergence 07-29-2015, 06:52 AM
Replies: 8
Views: 13,479
Posted By brown834
Have a partial answer to this issue

I have an open SR for this, but I do have a partial answer. The situation is that after the MC32S cards are configured, when you use macShow first the ELAN MAC address goes to 80:00:80:00:80:00, if...
Forum: IP Telephony and Convergence 07-24-2015, 07:01 AM
Replies: 8
Views: 13,479
Posted By brown834
Did you ever get an answer to this? I am now...

Did you ever get an answer to this? I am now having the same issue and have escalated the ticket, but they are still reserarching the issue.

Richard
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