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Search: Posts Made By: garyy
Forum: Small and Medium Business Communications 03-19-2018, 10:12 PM
Replies: 2
Views: 3,101
Posted By garyy
the IP office demo can not start of Server Edition

the IP office demo can not start
Server Edition version 10.1.0.0.0.237
Forum: Small and Medium Business Communications 11-01-2017, 01:50 AM
Replies: 2
Views: 5,809
Posted By garyy
https://support.avaya.com/ext/index?page=content&i...

https://support.avaya.com/ext/index?page=content&id=SOLN312079&group=UG_ENTITLED_CUSTOMER
Forum: Small and Medium Business Communications 11-01-2017, 01:34 AM
Replies: 2
Views: 5,809
Posted By garyy
the security certificate will expire in 59 days

1.How can I solve the problem?

2.What will happen if expired the deadline?
Forum: Small and Medium Business Communications 10-26-2017, 08:18 PM
Replies: 0
Views: 1,289
Posted By garyy
outbound caller ID for just one number

IPO500 R8.1(95) the debug log as below
Only one phone call out PSTN and its Caller ID shows unknown
the faulty one:
CMSetup
Line: type=Q931Line 1 Call: lid=0 id=2565 in=0
Called[8111111]...
Forum: Small and Medium Business Communications 02-09-2017, 04:20 AM
Replies: 2
Views: 3,632
Posted By garyy
Many thanks for your help!

Many thanks for your help!
Forum: IP Office Contact Center 02-07-2017, 12:47 AM
Replies: 0
Views: 1,110
Posted By garyy
What is the ring sequence for IPOCC Agent Group

What is the ring sequence for IPOCC Agent Group?
Forum: Small and Medium Business Communications 12-30-2016, 08:01 PM
Replies: 2
Views: 3,632
Posted By garyy
How to get second dialtone from PSTN

I have two IPO500 and connected with h.323 trunk,it works so well for local phones both two sides.How to set the IPO so that I can call from the PSTN and get the second dialtone to make calls to the...
Forum: IP Office Contact Center 06-30-2016, 02:39 AM
Replies: 2
Views: 1,271
Posted By garyy
set up the IPOCC

Can I set up the IPOCC without importing DataImport file
Forum: IP Office Contact Center 06-22-2016, 11:43 PM
Replies: 1
Views: 1,175
Posted By garyy
After reconfig the CHAP Server IP,another error...

After reconfig the CHAP Server IP,another error appears as following

D3575a 14:41:45.369 VC_INT_ERROR [0x00001BCC] TSE_Package::got invalid TaskserverId
D3576a 14:41:45.869 TC_Warning ...
Forum: IP Office Contact Center 06-22-2016, 09:42 PM
Replies: 1
Views: 1,175
Posted By garyy
IVR can not work

The following error is from TTconsole --Voice Contral

N6219a 12:37:09.651 TC_General [0x0000157C] CHAP_CHAP, waiting for CHAP resources to become available ...
Forum: IP Office Contact Center 06-18-2016, 08:39 AM
Replies: 1
Views: 1,568
Posted By garyy
about reinstall

Hi,I deploied IPOCC and IPO Server Edition few months ago.There is something wrong with my Server Edition ,I need to reinstall this Saturday.Can I set up the IPO Server Edition without the...
Forum: IP Office Contact Center 03-02-2016, 08:46 PM
Replies: 4
Views: 3,761
Posted By garyy
Thanks for your advance,but the help contents...

Thanks for your advance,but the help contents just includes some "How to use TTconsle" instead of the detail desctrition for the commands
Forum: IP Office Contact Center 01-26-2016, 11:59 PM
Replies: 4
Views: 3,761
Posted By garyy
Agent can not login

Is there any document about troubleshooting by TTconsle(I see lots of command in it,but i don't know the usage of them )?
Forum: IP Office Contact Center 10-19-2015, 03:45 AM
Replies: 2
Views: 2,156
Posted By garyy
some questions about agent group

1.Can I change the ring mode for agent groups in IPOCC 9.1.0 as the Hunt Group before(such as ring all etc.) ?
2.The agent will sign off the agent group after the ring timeout (15s by default),how...
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