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Forum: Enterprise PBX Communications Systems 03-27-2014, 11:54 AM
Replies: 5
Views: 9,276
Posted By ebyh
You're very welcome!

Happy to help. I have certainly been bailed out on numerous occasions by information gleaned from tech threads. Thanks for circling back with the outcome!
Forum: Enterprise PBX Communications Systems 03-26-2014, 01:37 PM
Replies: 5
Views: 9,276
Posted By ebyh
Attendant Console Transfer Off-Net

Perhaps even better: Try playing with your ars analysis table. Watch the first few minutes of this YouTube tutorial for more explanation:
http://www.youtube.com/watch?v=eTwaqE2DaPE

You might be...
Forum: Enterprise PBX Communications Systems 03-26-2014, 01:05 PM
Replies: 5
Views: 9,276
Posted By ebyh
Attendant Console Transfer Off-Net

Yes, it sounds like you've come up against a Class of Service restriction blocking Fwd-Off Net. I can think of two options:

1) Provision a unique COS for your attendant(s) with Trk-to-Trk...
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