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Search: Posts Made By: kminne
Forum: IP Office Contact Center 06-09-2015, 07:47 AM
Replies: 3
Views: 2,884
Posted By kminne
Thank you for the response, but I'm not sure I...

Thank you for the response, but I'm not sure I understand your question.

We are not currently using the dialer.

These are inbound calls into IPOCC. When the IPO passes the call, it dials into...
Forum: IP Office Contact Center 06-05-2015, 08:55 AM
Replies: 3
Views: 2,884
Posted By kminne
Hello, did you ever receive an answer on this? I...

Hello, did you ever receive an answer on this? I am running into the same issue. DNIS reports the shortcode from IPO Server Edition.
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