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Forum: IP Office Contact Center 10-02-2014, 10:15 AM
Replies: 9
Views: 7,986
Posted By rbrown343
no longer an issue anymore

no longer an issue anymore
Forum: IP Office Contact Center 09-24-2014, 05:51 AM
Replies: 9
Views: 7,986
Posted By rbrown343
IPOCC abandoned call report

I have an IPOCC customer (9.0.3) who would like to run an abandoned call report. In that report, they want to see the date, time, caller ID and time to abandon for all calls.

In the abandoned...
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