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Search: Posts Made By: mlombardi1
Forum: IP Office Contact Center 02-13-2020, 01:04 PM
Replies: 5
Views: 213
Posted By mlombardi1
The wildcard in the incoming number field blocks...

The wildcard in the incoming number field blocks all calls from the specified number in the incoming CLI field. If you want to block a specific scenario from a certain number and to a certain number,...
Forum: IP Office Contact Center 02-11-2020, 09:52 AM
Replies: 5
Views: 213
Posted By mlombardi1
Create a short code for feature "barred" if one...

Create a short code for feature "barred" if one doesn't already exist. Create a new incoming call route whose incoming number is a wildcard (*) and incoming CLI is set to 5554443333. On the ICR's...
Forum: Telephones, Adjuncts, and Adapters 02-11-2020, 09:43 AM
Replies: 1
Views: 192
Posted By mlombardi1
Strange. When the phones are in limbo, do they...

Strange. When the phones are in limbo, do they still have an IP on the voice VLAN that is pingable from CM?
Forum: Support Site Feedback Community 02-05-2020, 08:16 AM
Replies: 1
Views: 172
Posted By mlombardi1
What speeds are you experiencing? I average...

What speeds are you experiencing? I average around 2 MB/s downstream from PLDS.
Forum: Avaya Aura & Unified Communications 01-29-2020, 12:52 PM
Replies: 1
Views: 138
Posted By mlombardi1
Bank A is corrupt or empty. There are two boot...

Bank A is corrupt or empty. There are two boot banks to allow for quick rollback in case a firmware upgrade causes problems. Only one valid firmware image is needed for the media gateway to function....
Forum: Avaya Aura & Unified Communications 01-22-2020, 11:33 AM
Replies: 1
Views: 192
Posted By mlombardi1
Does the problem remain? Make sure the QoS values...

Does the problem remain? Make sure the QoS values on the CM network regions assigned to the media resources and IP phones match what's used on the data network. The medpro boards should be connected...
Forum: IP Telephony and Convergence 01-22-2020, 06:26 AM
Replies: 1
Views: 501
Posted By mlombardi1
Are the stations involved TDM, H.323, or SIP?

Are the stations involved TDM, H.323, or SIP?
Forum: Avaya Aura & Unified Communications 01-20-2020, 01:44 PM
Replies: 1
Views: 368
Posted By mlombardi1
From SOLN232389...

From SOLN232389 (https://support.avaya.com/ext/index?page=content&id=SOLN232389):
Forum: Avaya Aura & Unified Communications 01-14-2020, 06:44 AM
Replies: 1
Views: 238
Posted By mlombardi1
See here p12:...

See here p12: https://downloads.avaya.com/css/P8/documents/101055496

Avaya states 8.0.x supports ESXi 6.7 but doesn't specify update number. My guess is you'd be ok on any 6.7 release.
Forum: IP Telephony and Convergence 01-09-2020, 09:51 AM
Replies: 1
Views: 540
Posted By mlombardi1
They still work. Don't think it's officially...

They still work. Don't think it's officially supported anymore given the age of the phones though.
Forum: Small and Medium Business Communications 12-20-2019, 07:11 AM
Replies: 2
Views: 1,876
Posted By mlombardi1
Found the PSN for the recall: ...

Found the PSN for the recall: https://downloads.avaya.com/css/P8/documents/101062845
Forum: Small and Medium Business Communications 12-20-2019, 07:06 AM
Replies: 2
Views: 1,876
Posted By mlombardi1
IPO 11.0.4 SP2 has been recalled due to defects....

IPO 11.0.4 SP2 has been recalled due to defects. It's going to be relaunched mid-Jan last I heard.
Forum: Avaya Aura & Unified Communications 12-18-2019, 09:24 AM
Replies: 1
Views: 337
Posted By mlombardi1
See here p28: ...

See here p28: https://downloads.avaya.com/elmodocs2/white_papers/echo_wp.pdf
Forum: IP Telephony and Convergence 12-18-2019, 09:20 AM
Replies: 2
Views: 697
Posted By mlombardi1
I would reimage with ESXi instead of AVP to...

I would reimage with ESXi instead of AVP to eliminate the need for SDM and all its restrictions.
Forum: Avaya Aura & Unified Communications 12-16-2019, 07:11 AM
Replies: 2
Views: 264
Posted By mlombardi1
Make sure the feature is enabled. Status the...

Make sure the feature is enabled. Status the station to confirm. EC500 is not supported on any SIPCC station type so make sure you're not using CC.
Forum: Avaya Aura & Unified Communications 12-10-2019, 06:43 AM
Replies: 6
Views: 628
Posted By mlombardi1
Doubt that would help. CID comes from the...

Doubt that would help. CID comes from the numbering tables. Doublecheck the numbering format on the trunk involved here. Is it set to private numbering? If so, the answer is in that table and not...
Forum: Avaya Aura & Unified Communications 12-05-2019, 11:00 AM
Replies: 6
Views: 628
Posted By mlombardi1
Is there a wildcard or catch-all entry in the...

Is there a wildcard or catch-all entry in the numbering table that states something like any four-digit extension beginning with 5 outpulses 530621 of length 10? CM will append the extension number...
Forum: Avaya Aura & Unified Communications 12-04-2019, 11:25 AM
Replies: 6
Views: 628
Posted By mlombardi1
The extension needs to be defined in the table,...

The extension needs to be defined in the table, either explicitly or in a wildcard, to send caller-ID. Use "ch pub x ext y" (where x = extension length and y = the extension number) to find him in...
Forum: Avaya Aura & Unified Communications 12-02-2019, 10:38 AM
Replies: 1
Views: 597
Posted By mlombardi1
The license is an XML file. Open it in a browser...

The license is an XML file. Open it in a browser to view your feature counts. Something in your translation backup exceeds a feature count in the license (typically stations).
Forum: IP Telephony and Convergence 11-13-2019, 06:32 AM
Replies: 2
Views: 787
Posted By mlombardi1
Are the cabinets themselves still administered?

Are the cabinets themselves still administered?
Forum: Avaya Aura & Unified Communications 11-13-2019, 06:29 AM
Replies: 1
Views: 761
Posted By mlombardi1
1. Recommended approach is to connect the SBC...

1. Recommended approach is to connect the SBC public interfaces and ITSP delivery device to your network DMZ. Provide the ITSP with a DMZ IP to be assigned to their CPE-facing interface.
2. This is...
Forum: Avaya Aura & Unified Communications 11-06-2019, 10:34 AM
Replies: 3
Views: 777
Posted By mlombardi1
Are they connecting to CM's procr interface or a...

Are they connecting to CM's procr interface or a CLAN? Try switching to procr if using CLAN.

Can also try switching between TCP 5022 and 5023. If your system is up-to-date, 5023 may no longer be...
Forum: Avaya Aura & Unified Communications 11-06-2019, 07:56 AM
Replies: 3
Views: 777
Posted By mlombardi1
How many folks are logged in at once and are they...

How many folks are logged in at once and are they using the same administrative account?
Forum: IP Telephony and Convergence 11-06-2019, 07:54 AM
Replies: 1
Views: 790
Posted By mlombardi1
Sounds like the phones are losing contact with...

Sounds like the phones are losing contact with the main controller or the LAN is dropping. When this happens, check the G450 to see if it's in alarm. If the main controller is unreachable, the phones...
Forum: IP Telephony and Convergence 11-04-2019, 11:52 AM
Replies: 1
Views: 684
Posted By mlombardi1
Yes, see here on the bottom of p5: ...

Yes, see here on the bottom of p5: https://www.devconnectprogram.com/fileMedia/download/52288550-533b-40c8-8bf7-8fedd3f58595
Showing results 1 to 25 of 418

 
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