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Forum: Contact Center Applications 06-24-2016, 03:03 AM
Replies: 0
Views: 1,681
Posted By debe1
AACC Release 7

My customer is planning an Upgrade to AACC 7 and is asking whether there is any feedback available from users that have upgraded with regard to the stability of AACC 7.
Johann de Beer
Forum: Contact Center Applications 02-01-2016, 06:25 AM
Replies: 1
Views: 3,673
Posted By debe1
AACC Codec Usage

Can someone please explain the logic behind this statement in the AACC Troubleshooting manual:

"Using G.729 as the voice codec on both legs of Contact Center calls is not supported. This
can...
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