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Search: Posts Made By: hughe124
Forum: Small and Medium Business Communications 10-25-2018, 04:17 AM
Replies: 0
Views: 2,459
Posted By hughe124
CS1000 migration to IP Office

We are running IP Office with just 70 users for over two years.
The users are all using IP Office Contact Center .

We are migrating our 1500 CS1000 users to IP Office over Christmas break.

Forum: IP Office Contact Center 05-19-2016, 05:16 AM
Replies: 1
Views: 1,820
Posted By hughe124
Where is log for syntax errors?

Running a Syntax check against a new Task Flow gets a popup:

The syntax of the task flow contains errors. For more detailed information see the log.

Where can I find and read this...
Forum: IP Office Contact Center 05-12-2016, 07:45 AM
Replies: 1
Views: 1,900
Posted By hughe124
Chat --- Notification Sound?

Does anyone know of a way to have the PC make a sound when a new Chat has arrived?

Our Help Desk have tasks that take them away from their computer. Wireless headsets have worked great for us. But...
Forum: IP Office Contact Center 05-05-2016, 08:11 AM
Replies: 1
Views: 1,412
Posted By hughe124
Chat Reading Archived Conversations?

Is there a way for a Supervisor to read the archived Chat conversations?

A tool maybe, like Call Recorder for Chats?
Forum: IP Office Contact Center 04-25-2016, 01:18 PM
Replies: 2
Views: 2,426
Posted By hughe124
Who uses IPOCC Chat?

Could someone send me a link to a successful installation of IPOCC Chat?
Forum: IP Office Contact Center 04-21-2016, 05:31 AM
Replies: 1
Views: 1,678
Posted By hughe124
Web Chat Installation Porblems

Our maintenance provider has installed Web Chat on our IPOCC.

But our Web programmers are unable to create a url to access the Web Chat.

Our maintenance provider is unable to help.

Showing results 1 to 6 of 6

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