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Search: Posts Made By: agrace
Forum: Avaya Breeze™ Collaboratory 10-03-2016, 09:04 AM
Replies: 11
Views: 7,957
Posted By agrace
Which pom.xml did you put this into?

Which pom.xml did you put this into?
Forum: Avaya Breeze™ Collaboratory 09-27-2016, 10:02 AM
Replies: 11
Views: 7,957
Posted By agrace
It doesn't get shown any different way. If your...

It doesn't get shown any different way. If your task runs, the logger output will show in that log. I haven't tried anything on a "cluster" with more than one server so it might be different with...
Forum: Avaya Breeze™ Collaboratory 09-27-2016, 09:22 AM
Replies: 11
Views: 7,957
Posted By agrace
The task type logging is rolled into the...

The task type logging is rolled into the EngagementDesigner logs (even though the system creates logging files for them separately, probably for any aux services that are in the snap-in)

`ce...
Forum: Avaya Breeze™ Collaboratory 09-26-2016, 04:22 PM
Replies: 20
Views: 15,069
Posted By agrace
yeah, the schema parts "json" isn't actually json...

yeah, the schema parts "json" isn't actually json because the properties aren't quoted themselves. Probably because it would be a pain to escape all of the quotes in the already quoted schema.
...
Forum: Avaya Breeze™ Collaboratory 09-26-2016, 02:47 PM
Replies: 20
Views: 15,069
Posted By agrace
Make sure that you have all of the following in...

Make sure that you have all of the following in your tasks.json file (specifically the mapping and properties) It seems like if this file doesn't follow the schema, Engagement Designer kinda just...
Forum: Avaya Breeze™ Collaboratory 09-26-2016, 08:25 AM
Replies: 20
Views: 15,069
Posted By agrace
Now I just need to figure out why my task stalls...

Now I just need to figure out why my task stalls the workflow when I do anything more than return
Forum: Avaya Breeze™ Collaboratory 09-23-2016, 08:19 AM
Replies: 20
Views: 15,069
Posted By agrace
I just ran into this issue also. I solved it by...

I just ran into this issue also. I solved it by installing the previous release of the Breeze SDK. (the 3.1.1 version, NOT the 3.1.1.1) There are some version mismatches when using the latest...
Forum: Contact Center Applications 11-03-2015, 05:30 PM
Replies: 5
Views: 6,520
Posted By agrace
Thank you, that was the detail that I was missing.

Thank you, that was the detail that I was missing.
Forum: Contact Center Applications 11-02-2015, 01:20 PM
Replies: 1
Views: 3,748
Posted By agrace
ACCS/AACC reporting with call intrinsics

Is it possible to get calls along with a custom intrinsic variable in a historical report?
Forum: Contact Center Applications 10-30-2015, 04:07 PM
Replies: 5
Views: 6,520
Posted By agrace
Is there any documentation on doing this? Or a...

Is there any documentation on doing this? Or a way to find fields available?
Forum: Contact Center Applications 10-22-2015, 10:23 AM
Replies: 2
Views: 4,152
Posted By agrace
Converting between types in script

I'm trying to route a call to a variable that I'm getting back from a AEP application. The problem that I'm having is that I can't assign the intrinsic data to a variable with type "DN".

I've...
Forum: Contact Center Applications 10-22-2015, 09:55 AM
Replies: 3
Views: 3,352
Posted By agrace
In case you haven't found it yet (or anyone else...

In case you haven't found it yet (or anyone else has the same question):

Remote desktop to the ACCS server as iceAdmin
From the Avaya Contact Center Dashboard click on Troubleshooting then...
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