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Forum: Messaging 02-24-2016, 02:30 PM
Replies: 1
Views: 16,490
Posted By steph121
adding users with ASA

How did you setup ASA for adding users to AAM?
Forum: Messaging 02-24-2016, 02:27 PM
Replies: 0
Views: 11,210
Posted By steph121
Changing the message playback order

How do you change the message playback order in a class of service?
Forum: Contact Center Applications 02-15-2016, 01:32 PM
Replies: 2
Views: 7,631
Posted By steph121
Licensed USERS in CMS

How do you run a report for the total number of licensed users in CMS, not just the users that are logged in? And also, what report gives the total capacity of licensed users in a CMS.
Forum: IP Telephony and Convergence 02-01-2016, 11:51 AM
Replies: 2
Views: 11,712
Posted By steph121
G450 not registering to the core

I have installed a G450 and even though the media server is up, it is not registering to the core. And there is a minor alarm on the G450. How can I get it to register back to the Core?
Forum: Contact Center Applications 01-22-2016, 08:47 AM
Replies: 2
Views: 4,747
Posted By steph121
problem with changing the refresh rate and window count in CMS

I have a CMS user who wants her window count increased and her refresh rate decreased. When I make the changes on her user data screen, CMS will not take the changes. Is this a result of a...
Forum: IP Telephony and Convergence 12-14-2015, 09:34 AM
Replies: 2
Views: 5,763
Posted By steph121
ip phones won't register back to the gateway

I have new gateway and LSP that are registered to the core switch. However the ip phones did not register to their network region. The location field on the station form is filled to the correct...
Forum: IP Telephony and Convergence 10-14-2015, 02:40 PM
Replies: 1
Views: 3,353
Posted By steph121
S8300 configuration

How can you remotely configure a new S8300 with a G450 gateway. Can basic network connectivity be established and then the rest of the configuration be done?
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