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Forum: Support Site Feedback Community Yesterday, 11:50 AM
Replies: 1
Views: 1,207
Posted By mlombardi1
I take proctored Avaya exams at Pearson Vue test...

I take proctored Avaya exams at Pearson Vue test centers. Most are open and only require a mask be worn. I find that to be less of a hassle than virtual exams requiring you to be on video.
Forum: Contact Center Applications Yesterday, 11:45 AM
Replies: 1
Views: 52
Posted By mlombardi1
None of the SAs require a license. They're...

None of the SAs require a license. They're sometimes called "green features" because they're free to use by anyone. Avaya's description of SA8481 is below. What specific trouble are you having?
Forum: Telephones, Adjuncts, and Adapters 12-30-2020, 12:24 PM
Replies: 2
Views: 1,512
Posted By mlombardi1
Are you sure the endpoints have the necessary...

Are you sure the endpoints have the necessary root certificates active in their truststore for the TLS connection? What does traceSBC indicate when the endpoints send a register request?
Forum: Avaya Aura & Unified Communications 12-30-2020, 07:59 AM
Replies: 1
Views: 231
Posted By mlombardi1
I don't think the procedure varies from a single...

I don't think the procedure varies from a single server to FRHA. Been a long time since I've worked with System Platform redundancy, but there's only one true instance of the SMGR virtual machine in...
Forum: Avaya Aura & Unified Communications 12-28-2020, 11:29 AM
Replies: 1
Views: 296
Posted By mlombardi1
Start here, chapter 2: ...

Start here, chapter 2: https://downloads.avaya.com/css/P8/documents/101052957
Forum: IP Telephony and Convergence 12-28-2020, 11:26 AM
Replies: 1
Views: 812
Posted By mlombardi1
Check the security options on the gateway form:...

Check the security options on the gateway form: TLS only, mutual auth, etc.
Forum: IP Telephony and Convergence 10-06-2020, 12:52 PM
Replies: 16
Views: 25,049
Posted By mlombardi1
After restoring the CM backup, execute "reset sys...

After restoring the CM backup, execute "reset sys 4". Translations are loaded into running memory upon software reset.
Forum: Contact Center Applications 10-06-2020, 12:50 PM
Replies: 1
Views: 743
Posted By mlombardi1
Need more information. Are you seeing this in...

Need more information. Are you seeing this in iView/AEMG? Rebooting may help reinitialize services correctly.
Forum: Avaya Aura & Unified Communications 10-06-2020, 12:48 PM
Replies: 2
Views: 785
Posted By mlombardi1
When you say you deleted the feature, are you...

When you say you deleted the feature, are you talking about the EC500 button on the station or the EC500 entry in the Off-PBX table?
Forum: Avaya Aura & Unified Communications 10-06-2020, 12:40 PM
Replies: 1
Views: 740
Posted By mlombardi1
Check your SIP signaling groups for a "cluster"...

Check your SIP signaling groups for a "cluster" field. Make sure it has a valid entry and not a question mark. Set it to "n" if unsure.
Forum: IP Telephony and Convergence 09-16-2020, 12:16 PM
Replies: 1
Views: 1,485
Posted By mlombardi1
1. H.248 gateways can remain in place. Expanding...

1. H.248 gateways can remain in place. Expanding the ad hoc conference beyond six parties invokes AMS.
2. Best general configuratiin guide is here...
Forum: Avaya Aura & Unified Communications 09-10-2020, 06:08 AM
Replies: 1
Views: 1,053
Posted By mlombardi1
System Management > Global Profiles > Server...

System Management > Global Profiles > Server Configuration > Select the carrier config > Authentication tab
Forum: Avaya Aura & Unified Communications 08-26-2020, 07:48 AM
Replies: 1
Views: 1,323
Posted By mlombardi1
Agreed, I've run into this as well. The phones...

Agreed, I've run into this as well. The phones will only download custom files with a particular filename once and ignore them from that point forward.
Forum: Telephones, Adjuncts, and Adapters 08-18-2020, 11:50 AM
Replies: 1
Views: 1,183
Posted By mlombardi1
https://downloads.avaya.com/css/P8/documents/10106...

https://downloads.avaya.com/css/P8/documents/101061849
Forum: Avaya Aura & Unified Communications 08-10-2020, 07:42 AM
Replies: 5
Views: 1,457
Posted By mlombardi1
Another option is ARS digit conversion. This...

Another option is ARS digit conversion. This intercepts the call for modification before ARS routing is determined.
Forum: Avaya Aura & Unified Communications 07-29-2020, 10:07 AM
Replies: 2
Views: 1,220
Posted By mlombardi1
Are the SMGR and SM FQDNs mutually resolvable and...

Are the SMGR and SM FQDNs mutually resolvable and are they running equal software releases?
Forum: IP Telephony and Convergence 07-20-2020, 08:48 AM
Replies: 3
Views: 1,267
Posted By mlombardi1
Need more info on the topology. How is the trunk...

Need more info on the topology. How is the trunk delivered? Is there an SBC? Is QoS configured on the network? Is the media shuffled or anchored on a VCM?
Forum: IP Telephony and Convergence 07-20-2020, 08:03 AM
Replies: 2
Views: 1,752
Posted By mlombardi1
What version of CM and phone firmware?

What version of CM and phone firmware?
Forum: IP Telephony and Convergence 07-15-2020, 10:39 AM
Replies: 3
Views: 1,267
Posted By mlombardi1
Is this a SIP trunk?

Is this a SIP trunk?
Forum: Avaya Aura & Unified Communications 07-15-2020, 09:49 AM
Replies: 1
Views: 1,305
Posted By mlombardi1
It's supported but given the choice between SDM...

It's supported but given the choice between SDM and a VMware client, I always prefer VMware.
Forum: Avaya Breeze™ Collaboratory 06-22-2020, 09:43 AM
Replies: 1
Views: 1,351
Posted By mlombardi1
Looks like it's been renewed and is valid until...

Looks like it's been renewed and is valid until Sept 2020.
Forum: Avaya Aura & Unified Communications 06-08-2020, 12:59 PM
Replies: 1
Views: 1,060
Posted By mlombardi1
Should be ok for a standalone server. Not sure if...

Should be ok for a standalone server. Not sure if restoring an image of a voice node or consolidated server in a multi-server setup would introduce synchronization issues between them.
Forum: Enterprise PBX Communications Systems 05-20-2020, 06:29 AM
Replies: 2
Views: 4,488
Posted By mlombardi1
Definity is before my time, but did it have a...

Definity is before my time, but did it have a SID? I thought SID started with CM 1.x and is part of an RFA-generated license file. I know Definity did have a product ID for alarm identification.
Forum: Contact Center Applications 05-19-2020, 07:14 AM
Replies: 3
Views: 2,093
Posted By mlombardi1
Current CMS release is R19. This supports both...

Current CMS release is R19. This supports both the HP DL20G9 and DL380G9. See here: https://downloads.avaya.com/css/P8/documents/101058300
Forum: Avaya Aura & Unified Communications 05-06-2020, 06:35 AM
Replies: 4
Views: 1,911
Posted By mlombardi1
Don't use whitespace between the period and...

Don't use whitespace between the period and asterisk characters to indicate wildcard.
Showing results 1 to 25 of 459
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