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Search: Posts Made By: aliceguzman
Forum: Avaya Aura & Unified Communications 05-15-2019, 06:47 AM
Replies: 0
Views: 528
Posted By aliceguzman
Disable Hot Keys in One-X Communicator

Is there any way to disable the Hot Keys configuration from One-X Communicator?
People seem to be "accidentally" dropping incoming calls after seeing the call ringing...
Is there a registry or file...
Forum: Avaya Aura & Unified Communications 10-22-2018, 12:50 PM
Replies: 1
Views: 1,406
Posted By aliceguzman
Question No audio with Equinox configured as Remote Worker

Hi, we recently upgraded to CM 7 and wanted to use the SBC Remote Worker configuration for some users to have their extensions on their Cellphones.
We've been able to register the extension, but...
Forum: Messaging 03-12-2018, 01:31 PM
Replies: 1
Views: 2,858
Posted By aliceguzman
AAM 7 - Send voicemail as attachment

Hi,
Currently running AAM 7, was able to configure e-mail notifications on arrival of new voicemail succesfully.

How can I attach the actual voicemail or audio file to the notification?
Forum: Contact Center Applications 08-13-2015, 08:47 AM
Replies: 3
Views: 5,461
Posted By aliceguzman
WFO ACR Screen recording

We are currently evaluating the possible purchase of Screen Recording Licenses.

Can I export the screen recordings form the ACR?
If so, in which format?
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