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Forum: Avaya Aura & Unified Communications Today, 01:01 AM
Replies: 2
Views: 30
Posted By rime
Check Mark SA8983 effect on EC500 call: it does the job!

Thanks, much appreciated! it is a partial solution but yes, the call is no longer rejected by the public telephone network. Instead of the original calling party number (which would be ideal), the...
Forum: Avaya Aura & Unified Communications Yesterday, 06:24 AM
Replies: 2
Views: 30
Posted By rime
Post ISDN PRI: "Redirecting Number" in SETUP for EC500 call

The telephone service provider has inserted an ISDN<->SIP converter between the MM710B and the public telephone network at one of our customer's sites. Since then, calls which tandem through the...
Forum: Avaya Aura & Unified Communications Yesterday, 06:16 AM
Replies: 2
Views: 251
Posted By rime
solution for AVP not accessible

Thanks for this answer. It turns out that this R7 AVP was installed without AVP Utilities. As there is no way to access it, we decided to stage a spare S8300E and send it to the site for...
Forum: Avaya Aura & Unified Communications 06-02-2021, 06:10 AM
Replies: 2
Views: 251
Posted By rime
AVP Utilities not responding

We provided staging instructions to a local installation partner for an S8300E in a G430. The staging instructions documented the IP address of AVP and the IP address of AVP Utilities. The local...
Forum: Avaya Aura & Unified Communications 05-17-2021, 09:10 PM
Replies: 2
Views: 862
Posted By rime
Check Mark One-X Agent and "Location" in station mask

Many thanks! I have tried and yes it works: even if One-X Agent is registered in Network Region 1 (visible in "status station <extn>"), we can see in "list trace station <extn>" that it uses the...
Forum: Avaya Aura & Unified Communications 05-17-2021, 08:13 AM
Replies: 2
Views: 862
Posted By rime
Exclamation One-X Agent over the internet

When a user of One-X Agent works from home, she does it through a VPN client which provides access to the enterprise network. For the Communication Manager of a particular customer, all users of...
Forum: IP Telephony and Convergence 12-16-2019, 02:01 AM
Replies: 0
Views: 3,326
Posted By rime
T.38 fax for fax server connected with ISDN PRI to G450

With a fax server connected via ISDN PRI (QSIG) to a G450 Media Gateway, is it possible to have the Media Gateway accepting a T.38 connection with the remote side on the public telephone network,...
Forum: IP Telephony and Convergence 11-12-2018, 03:35 AM
Replies: 0
Views: 1,957
Posted By rime
Question Attendant vectoring: timeout with no answer from attendant

For a call queued to a single attendant, how do I achieve that the call stops ringing the One-X Attendant after a timeout and overflows to an alternate destination if the user forgot to switch to...
Forum: IP Telephony and Convergence 11-12-2018, 02:58 AM
Replies: 0
Views: 2,761
Posted By rime
Red face "goto-cover" button administered for an attendant

It is possible to administer a "goto-cover" button for an attendant. But where can the coverage path be configured?
Forum: Contact Center Applications 01-22-2018, 09:09 AM
Replies: 0
Views: 3,493
Posted By rime
One-X Agent LDAP directory search: custom field for searching for the user's extensio

One-X Agent directory integration over LDAP: does it allow to map custom ActiveDirectory fields like "ipPhone" like One-X Communicator does? How do we display the internal extension of a user...
Forum: Contact Center Applications 01-22-2018, 09:03 AM
Replies: 0
Views: 1,772
Posted By rime
ACD call to ring an IP phone and a DECT phone in parallel

An Avaya IP DECT terminal ( XMOBILE) is bridged onto the station of a call center agent. The DECT rings in parallel with the IP phone when I call the extension, it also rings in parallel when I ring...
Forum: Telephones, Adjuncts, and Adapters 10-16-2016, 12:41 PM
Replies: 0
Views: 5,939
Posted By rime
Question One-X Attendant connected to CM: conference calls

How does the One-X Attendant user exactly place a conference call? Does it require any specific button besides "Split" and if not, how do we use "Split"? Thanks in advance!
Forum: Avaya Aura & Unified Communications 04-27-2016, 08:30 AM
Replies: 0
Views: 4,093
Posted By rime
migration of embedded 6.0.1 CM with CMM to virtual

We are considering the migration to VMware of a 6.0.1 CM running on System Platform together with CMM on an S8300D processor.
The CMM doc for OVA...
Forum: Avaya Aura & Unified Communications 11-03-2014, 02:06 AM
Replies: 0
Views: 6,893
Posted By rime
One-X Attendant: automatic telephone directory refresh

What is the best option to automatically refresh the One-X Attendant ACM directory?
The documented way is: configure Avaya Site Administration on a Windows PC to do a periodic, automatic export of...
Forum: Avaya Aura & Unified Communications 11-03-2014, 02:00 AM
Replies: 2
Views: 7,938
Posted By rime
G450/G430: analog endpoint issues with Media Gateways delivered in autumn 2014

We have had issues with recently (autumn 2014) delivered Media Gateways which have more DSPs (MP120). We had initially downgraded them to match other Media Gateways in the system but calls involving...
Forum: Avaya Aura & Unified Communications 09-29-2014, 08:33 AM
Replies: 1
Views: 4,651
Posted By rime
traceSM: understanding T: F: P: U: fields

When traceSM is running and displays message headers between entities, I can guess the meaning of the T: and F: fields, but what do U: and P: mean exactly ?


17:04:36.323 | |<--INVITE--| ...
Forum: IP Telephony and Convergence 08-07-2014, 04:55 AM
Replies: 3
Views: 48,641
Posted By rime
GRIP 4000 and calling party number manipulation for tandem calls

And recently there was a communication from Avaya that the GRIP feature 4000 would allow manipulation of calling party number based on the "type of number" and "numbering plan" fields present in the...
Forum: IP Telephony and Convergence 05-20-2014, 04:37 AM
Replies: 5
Views: 13,630
Posted By rime
timers for Survivable Core environment

Our design was proven with a disaster recovery test that showed almost all phones (except 3 of them) and all Media gateways registering at the survivable core within 8 minutes of deactivating the...
Forum: Avaya Aura & Unified Communications 05-20-2014, 02:56 AM
Replies: 1
Views: 4,487
Posted By rime
ACM: display messages on phones in Spanish and French

On an ACM system where Unicode is not used, display messages are available in English, French, Spanish and "user-defined". It is possible to show the translations for the "user-defined" display...
Forum: Avaya Aura & Unified Communications 05-05-2014, 03:13 AM
Replies: 2
Views: 10,899
Posted By rime
Source Port/Destination Port for SIP messages

In the trace shown, both endpoints are Session Manager systems, of different enterprises, interconnected by a SIP trunk. So it is the Session Managers which decide to use port 0 to initiate a...
Forum: Avaya Aura & Unified Communications 04-30-2014, 02:25 AM
Replies: 2
Views: 10,899
Posted By rime
Source Port/Destination Port for SIP messages

When tracing on a Session Manager (putty as "cust" to the security module IP address, then run traceSM, filter on the IP address of the peer with "-i <ip address>"), I see that the Session Manager...
Forum: IP Telephony and Convergence 03-14-2014, 02:52 AM
Replies: 5
Views: 13,630
Posted By rime
timers for Survivable Core environment

Thank you for this. We have only H.248 Media Gateways, so the transition point is set to 1 at all sites and the MGC list of all Media Gateways at remote sites contains the Survivable Core's address...
Forum: IP Telephony and Convergence 03-10-2014, 01:37 AM
Replies: 5
Views: 13,630
Posted By rime
timers for Survivable Core environment

In an Processor Ethernet architecture with a primary data center hosting Avaya Aura ACM main, a secondary data center hosting Avaya Aura ACM Survivable Core, is there a recommendation about how to...
Forum: IP Telephony and Convergence 12-18-2013, 02:40 AM
Replies: 0
Views: 8,634
Posted By rime
Bad voice quality on 4610 and 9608 with G.729 codec for H.323 trunk calls

The quality for internal, intersite calls over the WAN using G.729A codec is good (considering that G.729A is compressing the voice), indicating that the local WAN connection is not the issue. We...
Forum: IP Telephony and Convergence 11-25-2013, 02:44 AM
Replies: 5
Views: 9,703
Posted By rime
Site without gateway: WAN bandwidth during transfer

When I execute a transfer on an IP phone at a very small site without Media Gateway, is there just one incoming RTP flow in progress during the whole transaction or is there a point when 2 incoming...
Showing results 1 to 25 of 63

 
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