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Forum: Contact Center Applications 07-14-2015, 10:53 PM
Replies: 1
Views: 3,847
Posted By prasr
When checking on Avaya site, I found this...

When checking on Avaya site, I found this document.

https://downloads.avaya.com/css/P8/documents/100156899

so with this can I assume that there will not be any challenges in collecting the...
Forum: Contact Center Applications 07-10-2015, 08:30 AM
Replies: 1
Views: 3,847
Posted By prasr
Collecting the Context data from 3rd party network IVR in SIP environment

Hi Team,

Not sure if this question belongs to this forum, As I thought its the more suitable one and hence posting here.

My question is, can it be possible to collect the call context data...
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