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Search: Posts Made By: pears59
Forum: IP Office Contact Center 08-02-2016, 10:45 AM
Replies: 1
Views: 1,609
Posted By pears59
Chat Help

Is there anyway to reboot the IPOCC Chat without rebooting the entire IPOCC server?
Forum: IP Office Contact Center 07-28-2016, 12:37 PM
Replies: 1
Views: 1,309
Posted By pears59
Extended ringing time for Topic

Greetings, When the phone rings from the topic, to an agent, is there a way to extend the normal 3 times before it bounces to the next agent?
Forum: IP Office Contact Center 05-18-2016, 12:05 PM
Replies: 1
Views: 1,301
Posted By pears59
IPOCC HoldMusic

We are looking for new hold music, as what was provided, was not sufficient for our user. Where do you get your music from? We tried creating our own .wav to the Avaya specifications with nothing to...
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