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Search: Posts Made By: regan16
Forum: IP Telephony and Convergence 05-30-2018, 04:59 AM
Replies: 2
Views: 2,088
Posted By regan16
I have the same issue on Windows 7 (same version...

I have the same issue on Windows 7 (same version and SP)
Forum: Avaya Aura & Unified Communications 05-30-2018, 02:13 AM
Replies: 6
Views: 7,134
Posted By regan16
Is there a fix for this? No one seems to have...

Is there a fix for this? No one seems to have posted one so far
Forum: Small and Medium Business Communications 04-27-2018, 02:20 AM
Replies: 3
Views: 17,222
Posted By regan16
Have you managed to get it so that each hunt...

Have you managed to get it so that each hunt group internally has a different ring pattern/ ringtone?
Forum: Avaya Aura & Unified Communications 04-10-2018, 03:08 AM
Replies: 2
Views: 4,106
Posted By regan16
Its amazing how many issues browsers can cause,...

Its amazing how many issues browsers can cause, glad you managed to sort this out.
Forum: IP Telephony and Convergence 04-10-2018, 03:05 AM
Replies: 4
Views: 2,309
Posted By regan16
Check the phone at the system itself so you can...

Check the phone at the system itself so you can eliminate any cabling, if problem still persists try it on a different port on the phone system itself
Forum: IP Office Contact Center 04-10-2018, 03:01 AM
Replies: 3
Views: 2,384
Posted By regan16
What are you using to try and run this report?

What are you using to try and run this report?
Forum: IP Telephony and Convergence 04-04-2018, 05:52 AM
Replies: 2
Views: 1,271
Posted By regan16
Yes, if the network drops it to the phone it will...

Yes, if the network drops it to the phone it will drop to the PC so any loss of network or reboot of the phone will mean anything dependant on a network connection will stop working on the PC. This...
Forum: Small and Medium Business Communications 04-04-2018, 04:59 AM
Replies: 8
Views: 33,543
Posted By regan16
Thanks, works a treat!

Thanks, works a treat!
Forum: Small and Medium Business Communications 04-03-2018, 08:54 AM
Replies: 8
Views: 33,543
Posted By regan16
By defaulting the security settings what exactly...

By defaulting the security settings what exactly do you mean? (under file,preferences,security) or under the actual security section?
Forum: Small and Medium Business Communications 03-26-2018, 06:52 AM
Replies: 11
Views: 46,513
Posted By regan16
Im with Mike, I had a similar issue and when I...

Im with Mike, I had a similar issue and when I just hit # instead of CRAFT# it put me right through to the correct menu so I could go ahead and set it up. No need to get too technical on this one
Forum: Contact Center Applications 03-26-2018, 06:41 AM
Replies: 4
Views: 2,104
Posted By regan16
I would go with Marzhans option, route to a...

I would go with Marzhans option, route to a vector and use all of the vectors functionality to queue it route it and all sorts. Would be tidier also!!
Forum: Small and Medium Business Communications 03-26-2018, 06:33 AM
Replies: 1
Views: 1,457
Posted By regan16
Have you ran any traces from the SBC? This would...

Have you ran any traces from the SBC? This would probably show a bit more of what was happening.
Forum: Enterprise PBX Communications Systems 03-26-2018, 06:24 AM
Replies: 2
Views: 3,996
Posted By regan16
I believe you are using agents logging in? If so...

I believe you are using agents logging in? If so you can add a line to the vector before it reaches the options to route to X if available agents = 0 this means that if there are no agents logged in...
Forum: IP Telephony and Convergence 03-26-2018, 06:20 AM
Replies: 4
Views: 3,244
Posted By regan16
I think you could set up the hunt group users in...

I think you could set up the hunt group users in a call pickup group and instead of having no-ring set on the pickup button have it set to ring they will still need to press the button but they will...
Showing results 1 to 14 of 14

 
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