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Forum: Contact Center Applications 08-28-2014, 02:06 PM
Replies: 0
Views: 2,858
Posted By pmcfar
Dial this number, now

Currently we use static dialing lists and infinity lists. These are okay for what we do today but I want to get to where the dialer is more responsive. Is there some sort of api / interface that...
Forum: Contact Center Applications 08-08-2014, 12:58 PM
Replies: 2
Views: 3,254
Posted By pmcfar
How do I update a record after it's been loaded into the dialer

I could be using the wrong term for a few things here so if something doesn't make sense, please let me know.

We have about 60k records that we've uploaded to the dialer. I want to be able to...
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