Forum: Small and Medium Business Communications
01-02-2019, 02:01 AM
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Replies: 1
Views: 2,385
I would like to Explain it again:
I'm...
I would like to Explain it again:
I'm running Avaya IP Office 11. I'm trying to get One-X working with VoIP. I installed the app on my phone, and it works fine on the local network. When I go...
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Forum: Small and Medium Business Communications
12-25-2018, 02:45 AM
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Replies: 1
Views: 2,385
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Forum: Small and Medium Business Communications
05-13-2018, 11:31 PM
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Replies: 0
Views: 1,604
Avaya One-x mobile preferred for IPO (IPhone)
Hello ...
I have problems at connecction of the IPhone to One-x by means of the Avaya One-x mobile preferred for IPO program. Phone on Android incorporated normally.
Somebody can prompt a...
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Forum: Small and Medium Business Communications
05-13-2018, 02:30 AM
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Replies: 1
Views: 2,681
Avaya One-X Mobile - VoIP Feature not Active
Hello ..
I have 1PO 10.1, IPO Application Server 10.1, I configure Avaya One-X Mobile and got fully connected through WiFi, now from outside I use VPN IPSEC, but now it's partially connected, and...
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Forum: IP Office Contact Center
05-08-2018, 01:20 PM
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Replies: 1
Views: 2,969
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Forum: IP Office Contact Center
05-06-2018, 04:29 AM
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Replies: 1
Views: 2,969
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Forum: IP Office Contact Center
04-14-2018, 01:08 AM
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Replies: 7
Views: 5,046
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Forum: IP Office Contact Center
04-14-2018, 01:07 AM
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Replies: 7
Views: 5,046
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Forum: IP Office Contact Center
04-14-2018, 01:06 AM
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Replies: 7
Views: 5,046
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Forum: IP Office Contact Center
03-13-2018, 01:10 AM
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Replies: 7
Views: 5,046
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Forum: IP Office Contact Center
03-11-2018, 05:11 AM
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Replies: 7
Views: 5,046
Jitter and Delay when playing IVR announcments
Hello ...
I have the folllowing Issue:
1. Incoming call via PRI is sent to the IPOCC Topic.
2. User hear IVR announcements (Jitter and Delay).
- Use the Deafult IPOCC announcemts, same result...
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Forum: IP Office Contact Center
03-06-2018, 04:34 AM
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Replies: 9
Views: 6,108
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Forum: IP Office Contact Center
02-28-2018, 01:08 PM
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Replies: 9
Views: 6,108
Hi Herna77 ...
As I mentioned it's , not a...
Hi Herna77 ...
As I mentioned it's , not a .wav format issue because I used the default IPOCC announcment, the result is same.
that when I call the topic number internally (from local extension),...
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Forum: IP Office Contact Center
02-16-2018, 11:42 AM
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Replies: 9
Views: 6,108
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Forum: IP Office Contact Center
01-30-2018, 01:41 AM
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Replies: 3
Views: 1,556
Hi ...
I dont feel any problems when dialing...
Hi ...
I dont feel any problems when dialing topic internally. when I trace it using System status found that internally using RTP, and externally using VCM.
if the customer use sophos UTM...
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Forum: IP Office Contact Center
01-23-2018, 11:16 PM
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Replies: 3
Views: 1,601
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Forum: IP Office Contact Center
01-22-2018, 05:22 AM
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Replies: 2
Views: 1,308
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Forum: IP Office Contact Center
01-21-2018, 12:46 PM
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Replies: 2
Views: 1,308
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Forum: IP Office Contact Center
01-14-2018, 12:32 AM
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Replies: 3
Views: 1,601
Workforce Management Report
Hi ...
when trying to generate IEX and Verient Reports, not generated.
is there a reson why ?
1. all service is up
2. time interval correct
3. there is data on the other reports .
thanks
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Forum: IP Office Contact Center
01-14-2018, 12:30 AM
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Replies: 9
Views: 6,108
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Forum: IP Office Contact Center
01-13-2018, 05:32 AM
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Replies: 9
Views: 6,108
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Forum: Small and Medium Business Communications
01-13-2018, 05:10 AM
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Replies: 0
Views: 1,380
IPO Alarm Error
Hello ...*
IPO send this alert ever minute (Alarm Clear: Memory utilization normal.), why this error and how to solve it ?*
Thanks
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Forum: IP Office Contact Center
01-12-2018, 10:32 PM
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Replies: 3
Views: 1,556
Hello ...
I will describe the problem again...
Hello ...
I will describe the problem again .
1. setup IPOCC 10.1
2. configure ivr menu
3. when calling topic number from local phone hear the voice very clear
4. when calling topic number...
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Forum: IP Office Contact Center
01-12-2018, 09:54 AM
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Replies: 3
Views: 1,556
Voice Quality Issues When Playing Announcments
Hello ...
IPOCC 10.1, when playing announcment internally by dialing the topic number, the voice announcment is very clear.
If we bypass the IPOCC and use the IPO there is no issue and the voice...
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Forum: IP Office Contact Center
01-08-2018, 05:55 AM
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Replies: 4
Views: 3,237
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