Forum: Small and Medium Business Communications
08-01-2022, 05:23 AM
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Replies: 2
Views: 5,263
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Forum: Contact Center Applications
06-22-2022, 01:31 AM
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Replies: 1
Views: 532
Is the IVR in ACCS or in Voicemail Pro?
If...
Is the IVR in ACCS or in Voicemail Pro?
If in Voicemail Pro, a Test Variable action can be set to match whether the variable holding the number entered by the caller matches an user and/or hunt...
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Forum: IP Telephony and Convergence
06-08-2022, 07:08 AM
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Replies: 3
Views: 687
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Forum: Contact Center Applications
05-26-2022, 11:46 PM
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Replies: 1
Views: 660
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Forum: Small and Medium Business Communications
02-11-2022, 01:06 AM
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Replies: 2
Views: 2,508
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Forum: Small and Medium Business Communications
01-16-2022, 11:42 PM
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Replies: 2
Views: 2,945
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Forum: Telephones, Adjuncts, and Adapters
12-23-2021, 12:15 AM
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Replies: 6
Views: 12,263
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Forum: Telephones, Adjuncts, and Adapters
12-21-2021, 11:55 PM
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Replies: 6
Views: 12,263
As per the installation and administration...
As per the installation and administration document link in the previous post:
"If your network does not support the 802.3at or 802.3af PoE specification, you can use an AC power adapter, which...
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Forum: Small and Medium Business Communications
07-14-2021, 01:38 AM
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Replies: 1
Views: 6,113
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Forum: IP Office Contact Center
07-12-2021, 11:26 PM
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Replies: 4
Views: 5,351
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Forum: Small and Medium Business Communications
11-18-2020, 12:55 PM
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Replies: 2
Views: 4,663
First step I would just recreate the SD card...
First step I would just recreate the SD card using the 11.1 IP Office Manager app. Its "File | Advanced | Recreate SD" if I remember correctly (do not Format, just Recreate). That will ensure that...
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Forum: IP Office Contact Center
11-17-2020, 11:41 PM
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Replies: 1
Views: 9,341
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Forum: IP Telephony and Convergence
10-18-2020, 12:23 PM
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Replies: 1
Views: 5,525
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Forum: Small and Medium Business Communications
10-18-2020, 12:19 PM
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Replies: 2
Views: 6,194
Easy(ish) ('ish' because a lot depends on the...
Easy(ish) ('ish' because a lot depends on the complexity of your existing configuration).
Create you model, lets say for example called "NoCLI".
In the IP Office configuration, make a copy of...
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Forum: IP Telephony and Convergence
10-13-2020, 04:23 AM
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Replies: 1
Views: 5,715
1416 is the type of phone and they have been...
1416 is the type of phone and they have been supported on a number of different Avaya telephone systems. If you could describe what options are shown on the phone's idle display, it may be possible...
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Forum: Small and Medium Business Communications
09-15-2020, 11:43 PM
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Replies: 1
Views: 6,135
Bookmark...
Bookmark https://documentation.avaya.com/bundle/AdministeringAvayaIPOfficePlatformManagerR11.0/page/Moh.musiconhold.html
In brief, you need a WAV file of the following format: 8Khz Mono 16-bit...
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Forum: Telephones, Adjuncts, and Adapters
08-13-2020, 12:22 AM
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Replies: 11
Views: 30,935
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Forum: IP Office Contact Center
08-11-2020, 02:09 AM
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Replies: 2
Views: 10,303
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Forum: Small and Medium Business Communications
07-26-2020, 11:50 PM
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Replies: 1
Views: 6,633
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Forum: Telephones, Adjuncts, and Adapters
06-28-2020, 11:40 PM
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Replies: 1
Views: 10,039
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Forum: Small and Medium Business Communications
05-25-2020, 07:53 AM
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Replies: 1
Views: 5,899
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Forum: Small and Medium Business Communications
05-21-2020, 11:59 PM
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Replies: 1
Views: 6,110
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Forum: Avaya Aura & Unified Communications
05-05-2020, 10:38 AM
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Replies: 2
Views: 6,752
The Voicemail Pro client is not allowed to...
The Voicemail Pro client is not allowed to connect by default anymore. You need to log into the system's web manager and select Applications | Voicemail Pro - System Preferences | General and enable...
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Forum: Small and Medium Business Communications
04-14-2020, 11:36 PM
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Replies: 1
Views: 6,509
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Forum: Telephones, Adjuncts, and Adapters
04-11-2020, 09:51 AM
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Replies: 2
Views: 8,076
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