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Forum: IP Telephony and Convergence 11-04-2021, 06:49 AM
Replies: 1
Views: 1,010
Posted By mlombardi1
Is the SIP trunk terminated to an Avaya SBC-E? If...

Is the SIP trunk terminated to an Avaya SBC-E? If so, use a SigMa script to perform this manipulation. I wrote the attached example for you. This inspects the To header and if there's a match on...
Forum: Avaya Aura & Unified Communications 10-28-2021, 09:25 AM
Replies: 4
Views: 1,352
Posted By mlombardi1
That's unfortunate on the aliasing. It's true...

That's unfortunate on the aliasing. It's true that J139 is SIP only. H.323 is available only for the J159 and higher.
Forum: Avaya Aura & Unified Communications 10-25-2021, 10:27 AM
Replies: 4
Views: 1,352
Posted By mlombardi1
The release notes for the current version of J1xx...

The release notes for the current version of J1xx firmware state that CM 7.0 is the earliest supported release.

You could try aliasing the J139 as a 9608SIP and testing.
Forum: IP Telephony and Convergence 09-28-2021, 06:51 AM
Replies: 1
Views: 1,430
Posted By mlombardi1
Start with building a SIP line on each IPO...

Start with building a SIP line on each IPO pointing to each other. Use a common SIP domain.
Forum: IP Telephony and Convergence 09-15-2021, 06:21 AM
Replies: 1
Views: 1,615
Posted By mlombardi1
Try deleting and reinstalling the app.

Try deleting and reinstalling the app.
Forum: Telephones, Adjuncts, and Adapters 09-15-2021, 06:14 AM
Replies: 7
Views: 4,096
Posted By mlombardi1
Avaya has just released a PSN for this issue...

Avaya has just released a PSN for this issue confirming our findings: https://downloads.avaya.com/css/P8/documents/101077761
Forum: IP Office Contact Center 09-13-2021, 06:23 AM
Replies: 4
Views: 2,507
Posted By mlombardi1
Report back with what you hear from support.

Report back with what you hear from support.
Forum: Avaya Aura & Unified Communications 09-07-2021, 07:19 AM
Replies: 1
Views: 1,673
Posted By mlombardi1
Does the hunt group have a coverage path...

Does the hunt group have a coverage path assigned? Ring count is set there.
Forum: IP Office Contact Center 09-01-2021, 12:43 PM
Replies: 4
Views: 2,507
Posted By mlombardi1
I'm not an Android user so I can't speak from...

I'm not an Android user so I can't speak from experience, but there are third party apps to control this such as Boot Apps: https://play.google.com/store/apps/details?id=com.argonremote.launchonboot
Forum: Avaya Aura & Unified Communications 08-31-2021, 06:43 AM
Replies: 2
Views: 1,696
Posted By mlombardi1
Does traceSM show complete registration dialogue?...

Does traceSM show complete registration dialogue? Client may be waiting for something.
Forum: Avaya Aura & Unified Communications 08-31-2021, 06:41 AM
Replies: 2
Views: 1,426
Posted By mlombardi1
Strange. ASA doesn't run as a service. I've seen...

Strange. ASA doesn't run as a service. I've seen some install issues caused by corruption of the persist.dat file.

C:\Users\[user]\AppData\Roaming\Avaya\Site Administration\user\persist.dat

Try...
Forum: Avaya Aura & Unified Communications 08-16-2021, 07:20 AM
Replies: 4
Views: 1,765
Posted By mlombardi1
When the incoming call is answered at the desk,...

When the incoming call is answered at the desk, CM sends a disconnect message to terminate the call setup with the mobile device. You should be able to verify this in a trunk trace, although you may...
Forum: IP Telephony and Convergence 08-09-2021, 06:46 AM
Replies: 8
Views: 7,848
Posted By mlombardi1
For something like this, we should start with an...

For something like this, we should start with an SM trace to see the SIP signaling exchanged between endpoints and CM. Give particular attention to the SDP portion of the INVITE messages where the...
Forum: Contact Center Applications 08-03-2021, 06:22 AM
Replies: 2
Views: 1,755
Posted By mlombardi1
Is this a hardened server? The following commands...

Is this a hardened server? The following commands run as root user should do it:

systemctl status clamd@scan
systemctl stop clamd@scan

This is not persistent across reboots.
Forum: Telephones, Adjuncts, and Adapters 07-20-2021, 09:18 AM
Replies: 7
Views: 4,096
Posted By mlombardi1
Ok, try upgrading once more to 4.0.10 and see if...

Ok, try upgrading once more to 4.0.10 and see if the problem returns. Either this is something with 4.0.10 that I can't replicate or it's the upgrade path.
Forum: Telephones, Adjuncts, and Adapters 07-19-2021, 07:43 AM
Replies: 7
Views: 4,096
Posted By mlombardi1
I can't seem to replicate this. Can you try...

I can't seem to replicate this. Can you try downgrading to 4.0.9 to see if this is limited to 4.0.10?
Forum: Avaya Aura & Unified Communications 07-19-2021, 07:39 AM
Replies: 1
Views: 1,720
Posted By mlombardi1
1. Yes, sroot (services root) is managed by...

1. Yes, sroot (services root) is managed by Avaya.
2. No, the account is ASG protected. Avaya uses one-time passwords to access sroot. Some products allow standard root or customer root when...
Forum: Telephones, Adjuncts, and Adapters 07-15-2021, 12:10 PM
Replies: 7
Views: 4,096
Posted By mlombardi1
That's odd. I updated my J169 from SIP 4.0.9 to...

That's odd. I updated my J169 from SIP 4.0.9 to 4.0.10 today and just tested using the "Chimes" ringtone. It plays as expected when I'm called, along with the classic tones.

In Settings > Audio >...
Forum: IP Telephony and Convergence 07-07-2021, 12:49 PM
Replies: 1
Views: 2,324
Posted By mlombardi1
https://support.avaya.com/ext/index?page=content&i...

https://support.avaya.com/ext/index?page=content&id=ADMN111067
Forum: Messaging 06-30-2021, 09:11 AM
Replies: 1
Views: 3,809
Posted By mlombardi1
What voicemail product?

What voicemail product?
Forum: Avaya Aura & Unified Communications 06-17-2021, 11:43 AM
Replies: 2
Views: 2,690
Posted By mlombardi1
Try enabling SA8983 (replace CPN when calls...

Try enabling SA8983 (replace CPN when calls forwarded off-net). A new field on p2 of the ISDN trunk group will appear called "CPN to Send for Redirected Calls". When this field is set to "calling",...
Forum: IP Telephony and Convergence 06-10-2021, 07:47 AM
Replies: 1
Views: 3,434
Posted By mlombardi1
The "dynamic" configuration supplied by AADS is...

The "dynamic" configuration supplied by AADS is for SIP softclients (e.g. Equinox, Workplace) using enterprise directory authentication. AADS 7.1.3.1 and above includes a co-resident Utility Server...
Forum: Avaya Aura & Unified Communications 06-10-2021, 07:36 AM
Replies: 1
Views: 2,025
Posted By mlombardi1
Hotline configuration for SIP endpoints is...

Hotline configuration for SIP endpoints is specified in the 46xxsettings.txt file.

## HOTLINE specifies zero or one hotline number.
## Valid values can contain up to 30 dialable characters (0-9,...
Forum: Avaya Aura & Unified Communications 06-10-2021, 07:29 AM
Replies: 4
Views: 4,447
Posted By mlombardi1
This scenario may require an Apple Push...

This scenario may require an Apple Push Notification (APN) to "wake" the Workplace client when the mobile device is idle. This can be accomplished using an Aura Web Gateway (AAWG) or Session Manager...
Forum: Avaya Aura & Unified Communications 06-07-2021, 10:55 AM
Replies: 2
Views: 2,398
Posted By mlombardi1
Neither AVP nor AVPU are pingable on their...

Neither AVP nor AVPU are pingable on their expected IPs? I'm not aware of a way to determine this from a virtual machine because it's mostly hypervisor-agnostic by design. VMware doesn't "leak" this...
Showing results 1 to 25 of 492

 
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