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Forum: IP Office Contact Center 07-17-2018, 08:23 AM
Replies: 5
Views: 4,924
Posted By hussa97
I am having same problem

I am having same problem
Forum: IP Office Contact Center 10-04-2017, 07:53 AM
Replies: 2
Views: 937
Posted By hussa97
4.7 Database Actions --Only mention how to...

4.7 Database Actions --Only mention how to restore backup, How to take Database backup is unclear.
Forum: IP Office Contact Center 10-04-2017, 04:04 AM
Replies: 2
Views: 937
Posted By hussa97
Ipo ccr 9.0

What is the procedure to take IPO-CCR 9.0 Databases Backup and restore in a new Server.
Forum: IP Office Contact Center 06-13-2017, 06:47 AM
Replies: 1
Views: 1,335
Posted By hussa97
IPOCC Version Upgrade

Guys,

We have IPOCC Version 9.1 and would like to upgrade Version 10, does it required any License and is it chargeable.


As Our Avaya Partner is charging for this upgrade.

...
Forum: IP Office Contact Center 05-15-2017, 05:29 AM
Replies: 2
Views: 1,570
Posted By hussa97
IPOCC Topic Going to Voicemail

When call is presented to an Agent and if he didn’t take a call it is not jumping to next available Agent instead it is going to voicemail contact center extension :699
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