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Forum: Contact Center Applications 02-11-2014, 07:19 PM
Replies: 3
Views: 6,806
Posted By mittas
Smile How to configure auto Session timeout after specific time period in Avaya CMS R16.2

:) Greetings to all,:)

We have Avaya CMS Server 16.2 in our contact center, we want to enable on CMS that after a specific time period in idle condition or after at fixed time frame CMS session...
Forum: IP Telephony and Convergence 01-29-2014, 12:30 PM
Replies: 8
Views: 14,864
Posted By mittas
Smile Check whether do you have Abbreviation Dialing...

Check whether do you have Abbreviation Dialing enabled on PBX and also check for Abbreviation Dialing code by entering command display feature-access-code.IF Yes then i can help you
Forum: Avaya Aura & Unified Communications 01-29-2014, 12:20 PM
Replies: 2
Views: 4,949
Posted By mittas
You can convert the extension to VDN and in the...

You can convert the extension to VDN and in the Vector you can define if the ani is 1111 then route to another step else go to the Extension number xxxx(create and assign new extension in this case.
Forum: Avaya Aura & Unified Communications 10-21-2013, 02:53 PM
Replies: 1
Views: 6,876
Posted By mittas
Smile In your Coverage Path 1 in the point 1 enter the...

In your Coverage Path 1 in the point 1 enter the extension number on which you want call with the condition above and after that set number of rings after which call forwarded to another point.

...
Forum: IP Telephony and Convergence 09-28-2013, 12:23 PM
Replies: 5
Views: 33,806
Posted By mittas
Dear Tom, There is no way to send caller id...

Dear Tom,

There is no way to send caller id of original caller to the cell through call forwarding , this is because when we enabled call forwarding on the station then PBX actually receive the...
Forum: Small and Medium Business Communications 09-25-2013, 02:55 PM
Replies: 5
Views: 10,701
Posted By mittas
Smile Check in your dial Plan that if you have entered...

Check in your dial Plan that if you have entered 9 as a fac and if no then add it and try to configure in ars table.
Forum: IP Telephony and Convergence 09-25-2013, 02:52 PM
Replies: 4
Views: 13,001
Posted By mittas
Smile May This help if u want to know the Version and...

May This help if u want to know the Version and by Load version u can verify the Edition of ACM from Avaya Website.


display capacity Page 12 of ...
Forum: Mobile Communications 09-12-2013, 10:56 AM
Replies: 3
Views: 25,396
Posted By mittas
Smile You can take trace in CM of test calls on...

You can take trace in CM of test calls on problematic stations and hope u will get some help/hint from the logs.
Forum: Avaya Aura & Unified Communications 05-18-2013, 10:14 PM
Replies: 5
Views: 10,564
Posted By mittas
Smile you can check network configuration of AES...

you can check network configuration of AES server, IF configured any
Forum: Enterprise PBX Communications Systems 05-08-2013, 02:46 PM
Replies: 4
Views: 16,344
Posted By mittas
Smile You should check the connectivity of Medpro, Some...

You should check the connectivity of Medpro, Some time this happen if medpro connection lost.

for proper solution share the logs by list trace station xxxx command
Forum: IP Telephony and Convergence 05-08-2013, 02:38 PM
Replies: 2
Views: 13,823
Posted By mittas
In Data VLAN ensure that the following String...

In Data VLAN ensure that the following String should be there in scope Option

Both Option 176 & 242 L2Q=1,L2QVLAN=11,
Here Data Vlan means that the Vlan which is used for providing IP to PC from...
Forum: Telephones, Adjuncts, and Adapters 05-05-2013, 03:10 PM
Replies: 3
Views: 45,271
Posted By mittas
Avaya Phone Power Class Max Allocated (Watts) ...

Avaya Phone Power Class Max Allocated (Watts) 4601 2 7.0 4602+ 2 7.0 4610SW 2 7.0 4621SW 2 7.0 4622SW 2 7.0 4625SW 3 15.4 9610 2 7.0 9620 2 7.0 9630 2 7.0 9630G 2 7.0 9640 with...
Forum: Small and Medium Business Communications 03-30-2013, 08:18 PM
Replies: 5
Views: 47,369
Posted By mittas
Smile There is a way if you want to use Time of Day...

There is a way if you want to use Time of Day Option, Here it is

Have a Voice Mail Extension
From Outside customer call to a Number and then it route to a VDN 1234

First Create a VDN 1234 >>>...
Forum: Avaya Aura & Unified Communications 03-30-2013, 08:00 PM
Replies: 1
Views: 8,391
Posted By mittas
Smile How do you connecting your both servers? directly...

How do you connecting your both servers? directly or through any other way.Share your configuration screenshots.
Forum: Avaya Aura & Unified Communications 03-30-2013, 03:03 AM
Replies: 1
Views: 9,301
Posted By mittas
Smile If u are familiar with vector than you should...

If u are familiar with vector than you should take out the vector number which is using for this operation.
Add some steps which you required and this is done.
Forum: Telephones, Adjuncts, and Adapters 03-06-2013, 10:44 AM
Replies: 2
Views: 13,988
Posted By mittas
Smile Check if you have assigned any Bridge-appr button...

Check if you have assigned any Bridge-appr button on the 4th page of
display station xxxx .
Forum: Enterprise PBX Communications Systems 02-09-2013, 07:24 PM
Replies: 5
Views: 20,640
Posted By mittas
Smile Please share the page of List ARS command. and...

Please share the page of List ARS command. and also of Display Inc Trunk 1.
Forum: Enterprise PBX Communications Systems 02-09-2013, 12:50 AM
Replies: 5
Views: 20,640
Posted By mittas
Smile First check from the Service Provider that if...

First check from the Service Provider that if that Number (DID) is mapped to the line connected or not to your PBX.
Also check if you have enabled any forwarding from extension to the Line...
Forum: Support Site Feedback Community 02-09-2013, 12:39 AM
Replies: 1
Views: 9,339
Posted By mittas
Smile Yes I have suggestion for you .,You can do it in...

Yes I have suggestion for you .,You can do it in the Incoming call treatment of the Trunk.

Steps are

display inc-call-handling-trmt trunk-group 11 Page 1 of 3
...
Forum: IP Telephony and Convergence 02-08-2013, 07:11 PM
Replies: 2
Views: 13,575
Posted By mittas
Smile How does these phones get the Power? Check that...

How does these phones get the Power? Check that the speed of phone should be same as of switch to which they connected.

Check for the appropriate power supply value set on the switch that must be...
Forum: IP Telephony and Convergence 02-06-2013, 12:52 AM
Replies: 1
Views: 10,138
Posted By mittas
Smile If you transfer a call, in this case the person...

If you transfer a call, in this case the person who transfer the call will disconnect from that user and only the person who is on call form previous and the extension to which you transfer can...
Forum: IP Telephony and Convergence 02-03-2013, 10:43 PM
Replies: 1
Views: 33,703
Posted By mittas
Smile This can be done by this way. ...

This can be done by this way.

===============================================================
First collect the detail of the extension number and the mobile number of the respective owner.
Then...
Forum: IP Telephony and Convergence 02-03-2013, 10:25 PM
Replies: 4
Views: 10,021
Posted By mittas
Smile Hi Zafar, you should check whether any other...

Hi Zafar,

you should check whether any other device is using the same IP Address or someone assigned the address to phone, which is the IP of your CM.
Forum: Enterprise PBX Communications Systems 02-03-2013, 09:58 PM
Replies: 3
Views: 26,786
Posted By mittas
Smile Can you please mention your system and and cm...

Can you please mention your system and and cm version .Also give the screen shot of your vector.
Forum: Avaya Aura & Unified Communications 02-03-2013, 09:53 PM
Replies: 3
Views: 13,227
Posted By mittas
Smile Hi, I think this can be done, you just need...

Hi,

I think this can be done, you just need to administer the phone in Avaya CM on 4th page of add/change sta xxxx form you can assign the buttons you required.

Since i have not tested...
Showing results 1 to 25 of 25

 
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