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Search: Posts Made By: drobbo
Forum: Small and Medium Business Communications 03-16-2014, 09:47 PM
Replies: 3
Views: 8,833
Posted By drobbo
Bought a 9608 for testing purposes so that I...

Bought a 9608 for testing purposes so that I could replicate the experience.

What I can see is that the line group ID of the short code appears to be ignored when using the Voicemail Collect...
Forum: Small and Medium Business Communications 03-11-2014, 10:54 PM
Replies: 3
Views: 8,833
Posted By drobbo
Huntgroup voicemail retrieval across SCN

Site A:
IPO 500v1 running v9.0.0.829
VMPro 9 (non-centralized)
SCN Connected: Yes
Hunt group H1 (vm code empty)
User A
User B
SC *98
Feature: Voicemail Collect
Number:...
Forum: Small and Medium Business Communications 03-11-2014, 08:36 PM
Replies: 9
Views: 8,616
Posted By drobbo
Once I swapped the users existing router (D-Link...

Once I swapped the users existing router (D-Link DIR-130) for a DrayTek 2830 (there was an issue with the D-Link munging packets to the IPO from the new handset) and staged up a 9608 handset,...
Forum: Small and Medium Business Communications 02-16-2014, 08:11 PM
Replies: 9
Views: 8,616
Posted By drobbo
Nah mate, didn't get to it as other operational...

Nah mate, didn't get to it as other operational things came up. Will try and get to it today and see how things go. Will update the post once that happens.
Forum: Small and Medium Business Communications 02-13-2014, 01:11 AM
Replies: 9
Views: 8,616
Posted By drobbo
In my case, that may work. I'll give it a crack...

In my case, that may work. I'll give it a crack tomorrow. I have to manually configure a 9608 for the troubled remote user anyway and that alone may fix the issue.
Forum: Small and Medium Business Communications 02-07-2014, 12:12 AM
Replies: 9
Views: 8,616
Posted By drobbo
Jumped on the system last night and: *...

Jumped on the system last night and:

* Deleted the user
* Waited ten minutes for OXP to resync (should do it after five but I was generous)
* Added the user back
* Waited ten minutes for OXP to...
Forum: Small and Medium Business Communications 02-03-2014, 05:08 PM
Replies: 9
Views: 8,616
Posted By drobbo
Both systems are release 7, version 9. One-X...

Both systems are release 7, version 9. One-X Portal is version 9 as well.

This is only affecting one specific user on one system. All other users are able to log in normally. Different browsers...
Forum: Small and Medium Business Communications 02-02-2014, 07:40 PM
Replies: 9
Views: 8,616
Posted By drobbo
One-X unavailable

I have a user that is having difficulty logging into a One-X instance. The user is able to log in, then once the page is populated with the normal content, they're immediately logged out with the...
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