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Forum: Small and Medium Business Communications 10-06-2015, 08:06 PM
Replies: 0
Views: 4,962
Posted By phuongdt
[IPOffice] Not hear ringback tone when call from outside to ipphone E129

I have a ip office system 9.0.3 with E129 and 1608, my system use 16 CO line.
when I call from outside to E129, caller not hear ringback tone but E129 ringing.
when I call from outside to 1608, i...
Forum: Small and Medium Business Communications 07-02-2015, 07:05 PM
Replies: 2
Views: 3,792
Posted By phuongdt
SIP account on IPO 500v2

Hi guy,
I want to set up 1 account SIP on multi SIP device ( E129). Do we can?
And E129 can loggin 2 acount ?
Please help me
Thanks
Forum: IP Office Contact Center 06-04-2015, 02:35 AM
Replies: 11
Views: 10,890
Posted By phuongdt
the partner help reply for me "The supervisor...

the partner help reply for me "The supervisor license consists of all the features including voice".
Forum: IP Office Contact Center 06-02-2015, 08:51 PM
Replies: 11
Views: 10,890
Posted By phuongdt
In WebLM, I see VALUE_CIE_CC_MONTELUSER ...

In WebLM, I see
VALUE_CIE_CC_MONTELUSER (Number of concurrent User with Extended Voice)<Value>12</Value>
VALUE_CIE_CC_USER_VOICE</Name> <DisplayName>Number or concurrent Inbound Voice...
Forum: IP Office Contact Center 06-01-2015, 06:59 PM
Replies: 11
Views: 10,890
Posted By phuongdt
yes. supervisor task type voice, but supervisor...

yes. supervisor task type voice, but supervisor license include voice license. before, it is no problem
Forum: IP Office Contact Center 05-31-2015, 07:10 PM
Replies: 11
Views: 10,890
Posted By phuongdt
I think I have enough voice license. I buy 12...

I think I have enough voice license. I buy 12 voice agent and 1 supervisor and I also active 12 agent and 1 sup
Forum: IP Office Contact Center 05-28-2015, 08:37 PM
Replies: 11
Views: 10,890
Posted By phuongdt
my topic config

my topic config
Forum: IP Office Contact Center 05-28-2015, 01:13 AM
Replies: 11
Views: 10,890
Posted By phuongdt
Wrap up without call

Hi everybody,
I have a problem with IPOCC 9.0.3. Please help me.
My IPOCC have 12 voice Agent and 1 Sup with two group. In Group 1, I have 8 agent. In group 2 I have 4 agent and Sup in two group....
Forum: IP Office Contact Center 03-25-2015, 10:25 PM
Replies: 0
Views: 3,192
Posted By phuongdt
Break out from IPOCC to VMPro

hi all,
when I break out from IPOCC to Vmpro (to mailbox of Hunt Group) for customer leave message. but when I access voicemail on IP phone 1608, I only see number 699. I want to see caller ID of...
Showing results 1 to 9 of 9

 
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